A:AnswerWhile it is not a standard appliance industry practice to test the decibel ratings of washers, rest assured that the normal operating sounds of this washer will blend seamlessly into the overall sounds of your home. A washer does make some sound when in use. Sounds such as water filling into the tub, the tub or basket spinning, and water draining are examples of normal sounds from a washer.
A:AnswerYou can find a full list of materials and tools needed for installation starting on page 8 of the Installation Instructions. The Installation Instructions can be found in the Features section of this product page.
A:AnswerThis Unitized Laundry Center comes with one power cord that requires 240V. The washer and dryer use 120V separately, therefore, a 240V connection is required for the singular power cord.
A:AnswerLiquid bleach will need to be added to the compartment located on the front left side of the washer when the lid is opened. Fabric softener will need to be added to the middle of the agitator, and we recommend adding the detergent to the top of the clothing once fully loaded.
A:AnswerThe power cord is not provided with the appliance. You'll need to separately purchase a UL rated 120/240V, 30A cord with 3 or 4 prongs. Identify the plug type as per the house receptacle before purchasing line cord.
A:AnswerPricing can be seen when you add the item to your cart. If you are having trouble viewing the pricing in your cart, please reach out to the Best Buy team directly at 1-888-237-8289.
A:AnswerThe agitator will produce left to right and up to down motions, in order to turn the water in the tub. You can view a video on how it works by checking our article titled "Top Load Washer - Description of Agitator" on our GE Appliances website.
A:AnswerYes, this model can be installed in an apartment as long there is firm flooring to minimize vibration during a spin cycle, fits all clearance requirements, and can be exhausted to the outside. Please see the Installation Guide for this model by visiting the Best Buy product page, clicking on the “Features” tab and navigating to the “Installation Guide” section.
A:AnswerThe minimum clearance between dryer cabinet and adjacent walls or other surfaces is: 0” either side, 0” rear, 1” front, and 1" top. The back of the appliance shall be placed against a wall.
A:AnswerTry shutting off the circuit breaker for a minute or two and then restore power. This will reset the internal circuitry and may resolve the issue. Also, make sure the lid is in the down position. If further help is needed, please review the article titled “Top Load Washer - Does Not Spin" on the GE Appliances website.
A:AnswerIf your dryer is needing a new replacement door, please schedule service with our Bodewell technicians. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393).
A:AnswerThis model has a total height of about 75 7/8". Based on your space, 71" of clearance in your closet’s frame will not fit. For reference, we recommend at least 1 inch of clearance on top and 3 inches in the front for door swing.
A:AnswerThe Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. To calculate the average water used for a wash cycle, multiply Water Factor x Capacity. The Water Factor (WF) for this model is 6.5 and the capacity is 3.8. This equals 24.7 gallons of water on average will be used per cycle. -Vikki@GEAppliances
A:AnswerWe do not have detailed repair instructions available. Please contact Bodewell Factory Service to schedule a repair appointment by calling 833-426-3393.
