A:AnswerOurs the belt underneath has popped off. Once we put it back on it drained perfectly again. Note: Our unit is over 5 years old and heavily used for this family of 6
A:AnswerHi there - we're sorry to hear you had to experience this situation with your laundry center. We recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- Please know you can also reach out to us on social media if there is anything else we can assist you with. Have a great one. - Pablo@GEA
A:AnswerHello - we checked the information for this unit, and we can confirm that the dryer door for this unit cannot be reversed. We do apologize for any inconvenience this may cause. -- Please let us know if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA
A:AnswerThank you for asking this great question! This dryer must be vented. If you have additional questions, please know that you can always reach out to us! Wishing you well – Matthew@GEA
A:AnswerHi - Thank you for reaching out to us. There are no pump filters on this washer that should be cleaned as part of a regular maintenance regimen. We are glad you checked with us. Kind regards - Vikki@GEA
A:AnswerHi there. Thanks for reaching out. Once the load is complete, all of the status lights will be off on the washer. I hope this information is helpful. Please let us know if you have any other questions. – Don@GEA
A:AnswerThank you for asking this great question! Functionally, there is no difference between these two models. The “1” refers to when the model was made. Typically, this information is useful for our service technicians when troubleshooting potential issues. We hope this helps; wishing you well – Matthew@GEA
A:AnswerThank you for asking this great question! This unit has a width of 26.75 in, and a depth of 30.875 in. You would need a pan to match those minimum dimensions. If you have any additional questions, please reach out. All the best – Matthew@GEA