Questions & Answers
- Model:
- GUD27GSPMDG
- |
- SKU:
- 6313653
Highly rated by customers for: Size, Capacity, Washer Performance
$1,499.99Your price for this item is $1,499.99
Comp. Value: $1,669.99
The comparable value price is $1,669.99
Page Showing 1-20 of 70 questions
Q: Questionhow loud when washing and drying?
Asked by helpless.
- A:Answer The wash cyle is very loud. It is a repeatious grinding sound that goes on and on. The spin cyle is very loud drowning out every other sound in the laundry room and beyond. You hear a clear and loud knocking sound that could be someone at your front door. Both the washer dial and the dryer dial/controls are unnecessarily complex. I know what I need the machines to do. I do not need or want the dials to offer me their opinions of what the machines are set to do. The wash tub capacity and the dryer capacity are larger that my previous GE space saver unit (circa 2002).
Answered by SmartCookie2
Q: QuestionHas anyone else experienced grease marks left on some clothes after using this unit? What causes this? How can I stop this?
Asked by Barb.
- A:Answer Hi Barb - Thanks for reaching out to us. We are sorry to hear of the "grease" marks. Black marks on clothing may be the result of the item rubbing between the dryer drum and drum slides. This may occur if the dryer drum slides are worn or a felt seal is mispositioned or defective. A qualified service technician is required for an accurate diagnosis. GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service. You can schedule an appointment online at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737) - Keep in touch at GEAppliances.com - We are always eager to help! Sue
Answered by GE Answers

Q: QuestionWill the washer and dryer work at the same time? Or do I have to do one wash, dry it, then get the next load in?
Asked by newcondoowner.
- A:Answer You can use both the washer and dryer simultaneously. It will get a little loud, but beyond that, it works perfectly well.
Answered by Evan
Q: QuestionIs the gas version capable of being converted to LP? If so are additional parts/cost required?
Asked by Mark.
- A:Answer Hi Mark - Gas dryers are factory-equipped for natural gas. The gas dryer can be converted for Liquid Propane (LP) gas, which requires an optional conversion kit WE25M74 (sold separately). We recommend a qualified installer or servicer convert the gas dryer to the proper gas supply needed. The conversion must be in accordance with the our instructions and all codes and requirements of the authority having jurisdiction. Thanks for choosing GE! Sue
Answered by GE Answers

Q: QuestionWhy is the wash cycle so noisy?
Asked by Bruce.
- A:Answer Hello Bruce - Thank you for reaching out about your unitized laundry unit. You can find the normal sounds for your unit here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36011 Please let us know if you have any more questions. - JB
Answered by GE Answers

Q: QuestionCan I leave the lid open while the water is filling the washer? I find that really helpful. I can add laundry and let items soak for a bit before adding more. Thank you! Can I choose the load size or does the washer choose?
Asked by Shorty.
- A:Answer Hi Shorty - Many current top-load washers with a Lid Lock feature will lock while the washer is filling and spinning. On these models, it is critical that the lid stays down while it is filling if you are using Precise Fill (or Auto Fill) rather than selecting a specific load size. Precise Fill senses the load and fills appropriately, so you don't want to add items while it is filling. The washer will not fill while the lid is up when using Precise Fill. On models with a Lid Lock and both Precise Fill and individual load size selections (ex. small, medium, large, super), including GUD27GSSMWW, the washer will fill with the lid up when you select a specific load size. This is because the washer does not use load sensing to fill for a set load size. Thanks for choosing GE. Enjoy! Sue
Answered by GE Answers

Q: QuestionMy current gas dryer is side vented to the outside. I noticed that in the delivery description that they do not install side venting. Will the installer connect the dryer to the existing side venting?
Asked by Gerrie.
- A:Answer Since nobody has responded, I will take a stab. I believe that what you read in the delivery description refers to actually removing the metal, circular "punch out" on the left side of your dryer so that the internal vent hose comes out of the unit on the left rather than out from the back. This is more of a DIY project that can be done but that installers don't usually perform. Your current set up is probably vented out the back of the dryer and then routed to the left (via use of an elbow) and attaches to the wall vent opening that leads outside. I have been reseaching this week and learned that most if not all installation guys only do what is called "hook up." That means plugging in, attaching new gas lines, new water lines and new rigid venting (required for gas, not electric). I think installers are pleased not to have to make any alterations to the setup and can simply install your new vent hose the exact same way the old one was. I hope I did not confuse you.
Answered by cocoanuts
Q: QuestionHello what is the wash and dry cycle capacity for this machine. Most wash/dry towers are around 35 to 44 lbs. The cubic feet size doesn't really help me. Thank you.
Asked by JWH.
- A:Answer Full size washer and dryer. Handles large loads
Answered by 888unhappy
Q: Questioncan I have the door with hinges on the right instead of on the left of the dryer?
Asked by Majo.
- A:Answer Hi Majo - Thanks for viewing GE! The dryer door hinges are not reversible. We are happy to share your suggestion with our product design team. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionIs this model big enough to wash and dry a full queen comforter?
Asked by Nick.
- A:Answer Hi Nick - Thanks for considering GE Model GUD27GSPMD! While not all comforters are the same thickness, this unit can wash/dry many queen size comforters. The thickness, density, and overall size of the comforter should be taken in account when deciding whether to wash the comforter in a washer. Most comforters will wash properly as long as it fits below the balance ring of the washer tub and is not stuffed in the tub tightly. Keep in touch! Sue
Answered by GE Answers

Q: QuestionThe description title says this is a gas unit, but there is a lot of conversation about connecting to an electrical source. Can you please confirm if this is a gas or electric unit? Also, are the barrels small or jumbo? thank you!
Asked by Kiwi.
- A:Answer Unit can be purchased gas or electric. You have to have the correct outlet for electric and the unit will be cheaper. Barrels as in drum size are very large, can hold lots of clothing
Answered by Awesome
Q: QuestionIs this stackable two pieces
Asked by T.
- A:Answer Greetings! We appreciate you inquiring about this great laundry center. This unit is not a stackable model, it is one complete piece. We're confident this model would make a great addition to your home! Kindly let us know if we can answer any additional questions you have. -Kacie@GEA
Answered by GE Answers

Q: QuestionThe specs says Power Cord NOT INCLUDED? How can this equipment be plugged in then?
Asked by LPZF.
- A:Answer Hi there and thanks for reaching out with your question about this great unit! We’re happy to let you know that the gas dryer version will come with a power cord. If you have any additional questions, let us know. We’re always happy to answer. -Gina@GEA
Answered by GE Answers

Q: QuestionWill Best Buy remove the old washer/dryer from the property?
Asked by Anonymous.
- A:Answer Yes for a fee
Answered by CataladyWishyWasher
Q: QuestionIs there a chime to signal end of cycle?
Asked by Paula.
- A:Answer No there is not. Have a good day
Answered by RedSonya
Q: QuestionDoes the dryer have a cool down program after clothes are dry ?
Asked by Dann.
- A:Answer Hi, Good Question! We're glad you're interested and we'd love to assist you. We're happy to inform you that this model does have cool down options after the drying cycle has been completed. Thanks for checking with us! -Sylvia@GEA
Answered by GE Answers

Q: QuestionAre the gas line and fittings included?
Asked by Anonymous.
- A:Answer Hi, Good question! We appreciate you reaching out to us and we'd be happy to help. We found that this model comes with a manual and fill hoses. Thanks for checking with us! -Sylcia@GEA
Answered by GE Answers

Q: QuestionCan this be converted to propane gas
Asked by Donna.
- A:Answer Yes, you just need to change the orifice. Should be very simple. Most plumbers could do it or if your handy you can do it yourself. Just google lp orifice.
Answered by TraciJ
Q: QuestionMy washer seems to be not functioning ... after putting the clothes in and selecting the wash cycle it , lights are on and then very little water comes in and then the machine turns off....I am very disappointed
Asked by Gray.
- A:Answer Hi I have noticed there is a slight pause, but then my washer starts up and fills the drum according to the load size I chose. If you haven’t contacted repair you should. Also check the GE manual.
Answered by Jo2020
Best-selling stacked units
- $1,699.99Your price for this item is $1,699.99$2,599.99The comparable value for this item is $2,599.99
- $1,399.99Your price for this item is $1,399.99$1,489.99The comparable value for this item is $1,489.99
- $1,999.99Your price for this item is $1,999.99$3,299.99The comparable value for this item is $3,299.99
- $1,799.99Your price for this item is $1,799.99$2,699.99The comparable value for this item is $2,699.99
- $1,349.99Your price for this item is $1,349.99$1,439.99The comparable value for this item is $1,439.99
- $1,899.99Your price for this item is $1,899.99$2,899.99The comparable value for this item is $2,899.99
- $1,499.99Your price for this item is $1,499.99$1,579.99The comparable value for this item is $1,579.99
- $2,099.99Your price for this item is $2,099.99$3,399.99The comparable value for this item is $3,399.99
- $2,299.99Your price for this item is $2,299.99$3,199.99The comparable value for this item is $3,199.99
- $1,999.99Your price for this item is $1,999.99$2,429.99The comparable value for this item is $2,429.99
- $1,499.99Your price for this item is $1,499.99$2,349.99The comparable value for this item is $2,349.99
- $1,199.99Your price for this item is $1,199.99$1,499.99The comparable value for this item is $1,499.99
- $1,449.99Your price for this item is $1,449.99$1,529.99The comparable value for this item is $1,529.99
- $1,999.99Your price for this item is $1,999.99$2,999.99The comparable value for this item is $2,999.99
- $1,799.99Your price for this item is $1,799.99$2,799.99The comparable value for this item is $2,799.99
- $1,399.99Your price for this item is $1,399.99$1,579.99The comparable value for this item is $1,579.99
- $2,499.99Your price for this item is $2,499.99$3,199.99The comparable value for this item is $3,199.99
- $2,099.99Your price for this item is $2,099.99$2,519.99The comparable value for this item is $2,519.99
- $1,529.99Your price for this item is $1,529.99
- $1,899.99Your price for this item is $1,899.99$2,499.99The comparable value for this item is $2,499.99































