A:Answer Hi - Thanks for reaching out to us regarding your wall oven. This is frustrating, we know. While we are not aware of this happening, we suggest to reset the electronics by turning off power at the circuit breaker for 30 seconds or so. If this continues, a qualified service technician is required for an accurate diagnosis. Please schedule a service appointment online at GEAppliancs.com/service or call 1-800-GECares (1-800-432-2737). Keep in touch. We are always eager to help! Sue