Hi,
We bought a double microwave oven (model JT3800SHSS) recently and while unpacking glass tray fell down and broke into pieces (my guess is it was not secured properly). Where can I get a new glass tray? (what is the part number of the glass tray?) THX null

Question

Hi,
We bought a double microwave oven (model JT3800SHSS) recently and while unpacking glass tray fell down and broke into pieces (my guess is it was not secured properly). Where can I get a new glass tray? (what is the part number of the glass tray?) THX null

GE Answers · Accepted Answer

Hi AndMiz - Thanks for reaching out to us and for choosing  GE® 30" Combination Double Wall Oven
JT3800SHSS! We are sorry to hear of this unfortunate incident with the glass tray. This is disappointing, we know. This model is compatible with MICROWAVE GLASS TRAY WB49X10166 available at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. Keep in touch at GEAppliances.com. Sue

“Hi, We bought a double microwave oven (model JT3800SHSS) recently and while unpacking glass tray fell down and broke into pieces (my guess is it was not secured properly). Where can I get a new glass tray? (what is the part number of the glass tray?) THX”

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