Questions & Answers

Q: QuestionCan the filter be cleaned in a dishwasher?

• A:Answer Yes, the filter is dishwasher safe.

Q: QuestionHow many fan speeds does this range hood have?

• A:Answer This range hood has four fan speeds.

Q: QuestionDoes this range hood have a light for night?

• A:Answer Yes, this range hood has a night light feature for visibility at all hours.

Q: QuestionWhat is the maximum air flow capacity for this range hood?

• A:Answer The maximum air flow capacity is 350 cubic feet per minute.

Q: QuestionWhat type of bulb is required for this range hood?

• A:Answer This range hood requires a halogen bulb.

Q: QuestionAre the bulbs included with the range hood?

• A:Answer Yes, the bulbs are included with the range hood.

Q: QuestionWhat is the maximum height from the top of the duct to the bottom of the range hood without a duct extender? It doesn’t say it in the specs.

Asked 8 years ago by BJW.

• A:Answer The hood height is approximately 10'' and then it has two 11 3/4'' ducting sleeves.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI purchased this hood from Home Depot: GE 36 in. Convertible Wall-Mount Range Hood with Light in Stainless Steel Store SKU #1001408309. THE FAN RATTLES TERRIBLY. THE NOISE IS THE WORST ON MEDIUM. IT SOUNDS LIKE ITS NOT WORKING RIGHT.

Asked 1 year ago by MADDY.

• A:Answer So far i havent had Any Issues with it n we bought it in october of 2024

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDo I need an extension for a 10' ceiling for hood # JVW5361SJSS

Asked 1 month ago by dj.

• A:Answer Yes, the included duct cover reaches up to 9' ceilings and works with optional accessories to reach ceilings up to 10' 8". The accessory needed for a 10' ceiling is model UXDC53SJSS. It is available through Best Buy at the following link: https://www.bestbuy.com/product/ge-10-ceiling-duct-cover-kit-stainless-steel/J7645S2YRP

  Answered 1 month ago by GE Answers

  
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Q: QuestionIs it ok to have a 30 inch hood over a 36m inch induction cook top/

Asked 11 months ago by Nilo.

• A:Answer We recommend checking the installation instructions for the induction cooktop for any restrictions when installing a vent hood. If none listed, this would be an approved installation. -Vikki@GEAppliances

  Answered 11 months ago by GE Answers

  
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Q: QuestionWe have a 7’ ceiling, does this Hood have a shorter perhaps adjustable chimney? If not, can Bestbuy recommend a 36” wall mounted range hood for short ceilings?

Asked 2 years ago by GlenC.

• A:Answer The minimum ceiling height for this hood is 7'4".

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan this hood have be vented out the wall ?

Asked 3 years ago by Davo.

Q: QuestionWhat is the size of the angle between the vent sleeve and the hood top?

Asked 3 years ago by Joanne.

This question was asked about the related product: GE - 36 inches - Convertible - Wall Range Hood - Slate

Q: QuestionWhat does top exhaust mean? We want to have the exhaust going outside, is that possible with this model? If not, which model offered in black 36" wide is available with outside exhaust?

Asked 4 years ago by Gigi.

• A:Answer Hello - Thanks for checking in! There are two exhaust options for this convertible range hood: recirculating or vented-to-outside. So, this model can certainly be vented to the outside. We hope this helps! Best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionThe picture of the black slate hood I bought shows the bottom of the hood/vents in black. Mine came in a white color. Can you please send the black vents.

Asked 4 years ago by CoachHenry.

• A:Answer Hello - Thanks for reaching out! We appreciate your purchase and are very sorry to hear the vent filters are the wrong color on your new black slate hood. Our GE Parts team will be happy to order the parts you need. Please have your model and serial number available when calling GE Parts at 1-877-959-8688. Their hours are Mon–Fri 8am–7pm, Sat 8:30am–5pm (ET). We're glad to have you in our GE Appliances family! - Sharon@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan you send the electrical schematic layout? We need to know where the electrical outlet is as we go from on hood style to this one. We are wondering if we need to move the plug from the right hand side of the wall opening. Thank you

Asked 4 years ago by CoachHenry.

This question was asked about the related product: GE - 36 inches - Convertible - Wall Range Hood - Slate

• A:Answer Hello and I will be glad to assist you. We appreciate your interest in this range hood. The unit actually does not have a power cord with a plug, and should instead be hard wired into the home electrical system. Page 7, step 6 of the installation instructions shows where we recommend drilling the hole in the wall for the wires to come out. The installs come with the hood. If any further information is needed, you can certainly reach out to us on social media and we'd be glad to help! Stay well. Geoff@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionWhat is the actual width of the hood? I only have a 35 3/4 space between cabinets. A 30 inch hood would be too small.

Asked 4 years ago by Vlad.

• A:Answer Hi there, and thanks for reaching out to us about this range hood! We appreciate your interest and understand how important fitting the range hood into your existing space is; we can advise the dimensions of this model are 9 7/8" H x 36" W x 18 1/2" D. There is a needed clearance between the range hood and the range beneath of at least 24”, but there shouldn’t be more than 38” between them to ensure proper ventilation. Further information regarding dimensions and installation are available in the installation instructions; if you need to review this, that is available on our GE website by searching for the model number, choosing the product and clicking ‘Owner Support’ on the product page. We hope this information is helpful, and are glad to help with any other questions or concerns. All the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhere should the electrical outlet be located optimally from the bottom of the unit?

Asked 4 years ago by Lou.

• A:Answer Hello. We appreciate your interest in this convertible range hood. The unit actually does not have a power cord with a plug, and should instead be hard wired into the home electrical system. Page 7, step 6 of the installation instructions shows where we recommend drilling the hole in the wall for the wires to come out. If any further information is needed, you can certainly reach out to us on social media and we'd be glad to help! Best wishes -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs a wider chimney extension available? I need a 12" wide extension in the Slate Finish. Thank you.

Asked 5 years ago by Cindy24.

This question was asked about the related product: GE - 36 inches - Convertible - Wall Range Hood - Slate

• A:Answer Hi Cindy24! We appreciate your question. This unit does not have an extension to widen the chimney available. We're sorry for any inconvenience that this may cause. Take care. Emily@GEA

  Answered 5 years ago by GE Answers

  
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