“IS IT NORMAL FOR WASHER TO SOUND LIKE ITS GOING OFF BALANCE KNOCKING FOR FIVE SECONDS DURING WASH CYCLE AND SPINNING CYCLE?”
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Yes. I have only been in my basement twice when this happened. Both times I went over to machine and opened lid to check. Everything was evenly distributed. This machine makes many different noises than my last washer, but I love pretty much everything about it!
Sorry, there was a problem. Please try again later.Hi BUTTERFLY - Thanks for choosing GE. We are happy to provide assistance. An out-of-balance load may cause this situation. You may need to pause the cycle and redistribute the load. If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle. Make sure the washer is level. For more information, visit: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17445 - Also, we suggest to view a short video about normal operating sounds: http://products.geappliances.com/appliance/gea-support-search-content?contentId=23061 - We hope this is helpful. Keep in touch! SUE@GEA
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