Questions & Answers

Q: QuestionCan you swap out the agitator for a impeller for this model washer?

Asked 1 year ago by Anonymous.

• A:Answer Great question. We are glad you checked with us. No, the agitator can't be added to a model with an impeller and vice versa.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes the washer come with a drain hose ?

Asked 1 year ago by Bassist.

• A:Answer It did. Not the hot/cold water hoses, but the drain hose.

  Answered 1 year ago by JoniM

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Q: QuestionWhat's the maximum spin speed?

Asked 1 year ago by Mike.

• A:Answer The maximum spin speed for the GTW385ASWWS is 700 RPM.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs this a direct drive or belt drive?

Asked 1 year ago by HenryH.

• A:Answer This washer model has a belt and pulley system with no transmission

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow long is the wash cycle?

Asked 1 year ago by Andie.

• A:Answer There are many factors that determine the length of time it will take to run each cycle. The temperature of the water, the soil levels and even the types of fabrics being washed. The list below is an approximant time frame. Sanitize 94 Heavy Duty 62 Dark Colors 62 Whites 61 Normal/Light Colors 61 Towels/Sheets 56 Bulky Items 55 Jeans 54 Delicates 51 Speed Wash 40 Quick Rinse (Rinse & Spin) 21 Drain & Spin 18

  Answered 1 year ago by GE Answers

  
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Q: Questionis there a setting for the fabric softner or do i need to add it midway

Asked 1 year ago by Mary.

• A:Answer You need to add it midway.

  Answered 1 year ago by RichardMVerified Purchase

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Q: QuestionIs there a ‘flat back option’?

Asked 1 year ago by BP.

• A:Answer No, there isn't an optional back. You can view the back of the machine in this link. It is the last photograph on the first page.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow does it compare to LQ washers? Does it have a companion dryer?

Asked 1 year ago by Kay.

• A:Answer The washer is just what we needed! Easy to use and gets everything clean! We only needed a washer at this time!

  Answered 1 year ago by VickyS

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Q: QuestionDoes this machine have a "pause" button so that a forgotten item can be added to the load?

Asked 1 year ago by Mistydog.

• A:Answer The lid does not lock until the spin cycle, so you can lift it and add whatever you want.

  Answered 1 year ago by MinaVerified Purchase

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Q: QuestionCan I wash a king comforter in this machine?

Asked 1 year ago by Anonymous.

• A:Answer Most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDO YOU DISPOSE OF THE OLD ONE

Asked 2 years ago by Anonymous.

• A:Answer Please call BestBuy for installation and delivery questions - 888-237-8289.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes this machine have a cleanably filtration system?

Asked 2 years ago by MRNJ4.

Q: QuestionDo you have a Military discount?

Asked 2 years ago by Typhoon159.

• A:Answer No

  Answered 1 year ago by SharonWVerified Purchase

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Q: Questionwhere do the bleach and fabric softener go? There are holes on the top of the drum, but they are not marked.

Asked 2 years ago by cr.

• A:Answer The bleach dispenser is located in the lower left corner of the washer top and the fabric softener is added to a "cup" that is placed on top of the agitator. Both are explained in the online Owner's Manual.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIf I use the max fill, Is it 26 gals. of water? Then I use the deep rinse fabric softener setting. What's the maximum total number of gallons of water that will be in the deep rinse?

Asked 2 years ago by Josephine.

• A:Answer I have a 32 year old Kenmore top loader which didn't empty. i bailed out about 9 gallons of soapy water. It is 25"X'25"X 44". How on earth do you suppose a washer nearly that size could hold 26 gallons?

  Answered 1 year ago by Anonymous

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Q: QuestionWhat is cold plus?

Asked 1 year ago by InflatableSantaClause.

• A:Answer The Cold Plus feature, introduced in 2024 on many of our Top Load washers, adjusts wash time and agitation to achieve great cleaning performance for every cycle using cold water. You can use it in any cycle, except Sanitize, and it saves 90% of energy costs* compared to running a hot water load.

  Answered 1 year ago by GE Answers

  
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