Questions & Answers

Q: QuestionHow to light the pilot on a sealed top gas stove

Asked 4 years ago by Anonymous.

• A:Answer Hi, thanks for reaching out to us about this front control gas range! We are happy to answer this for you. This range is designed with an electric (pilotless) ignition that eliminates the need to light the burners. Because there is no standing pilot light, gas is only being used when needed. With this system, electricity sparks when the control is turned to the LITE position and gas is simultaneously released to the burners. In the case of a power outage, you can light the cooktop surface by holding a lighted match to the burner and then turning the knob to the LITE position. We recommend that you always use extreme caution when lighting the burners this way. We hope that this helps! -Eliza@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDo you haul away old range

Asked 4 years ago by j24us.

• A:Answer Hello j24us, Thanks for reaching out! Great question. We will haul away major appliances, including your range, from your home for $29.99 when a replacement product is delivered by Geek Squad® or Best Buy Home Delivery. Then we will make sure it is properly and safely recycled. Stand-alone pickup without a qualifying appliance purchase is $99.99. We hope this helps! Thanks. -HannahGEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWILL THE OVEN WORK ON THIS WHEN THERE IS NO ELECTRICITY?

Asked 5 years ago by TW.

• A:Answer Hello there, TW - Thanks so much for asking this great question! The oven of this range is lit by electronic ignition and cannot be lit without power. We hope this helps! -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this oven require a 110W plug or a 220W plug?

Asked 5 years ago by cgougeon.

• A:Answer Their Spec PDF says it's rated for 120v ELECTRICAL RATING: 120V, 60Hz, 15A

  Answered 5 years ago by ACER

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Q: QuestionWith the listed dimensions of 46-1/4” H x 30” W x 28-3/4” D, we assume the height measurement includes the back panel of the stove. Could you confirm the cooking surface (counter) height where the elements are located?

Asked 3 months ago by Gary.

• A:Answer Just measured my stove - looks like the top (upon which the black pieces sit) comes to approximately 36.5". Puts it just about even with our countertops.

  Answered 3 months ago by AnonymousVerified Purchase

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Q: QuestionIs the stove top normal sized or small?

Asked 3 years ago by Whognu.

• A:Answer Hi, Thanks for your question! This terrific 30" gas range has a normal sized cooktop. The exterior dimensions for this model are: 46-1/4" H x 30" W x 28-3/4" D. If any other questions come up, we're always happy to help. Hope your day is great! - Sharon@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the cut out width and depth.

Asked 4 years ago by Chefkevin.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range

• A:Answer Hello- We appreciate your interest in our 4.8 Cu. Ft. Freestanding Gas Range. This is a really nice model and we are happy to help! The overall width of this range is 30.0 inches, so you need to allow at least 30 inches (76.2 cm) for this range. Dimensions: 46 1/2" H x 30 W x 28 3/4 D ~For proper air circulation and correct installation, some appliances must have air clearances around the product. Installations can vary, so checking the installation instructions to determine space requirements for your specific model is recommended. If you have any any questions, please reach out to us via social media if you have any additional questions. Thank you! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes the range ship with an LP gas conversion kit? If not, how much does it cost to purchase one?

Asked 4 years ago by Willis.

• A:Answer Hello, Thank you so much for reaching out. We're more than happy to answer your question! This range does come with the LP conversion kit included. Thank you for your interest in GE. Stay well! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhen the electronic igniters go out, they last about six months, can I then light my stove burners with a match?

Asked 4 years ago by Misskim.

• A:Answer Hello there! We appreciate your question and your interest in our ranges. We ensure quality in our products and do not foresee any issues with the electronic igniters. You can ignite the burners with a match in case of a power outage. Using extreme caution, burner cap, hold a lit match near the ports beneath the surface burner cap, then slowly turn the knob to the LITE position. Once lit, surface burners will continue to operate normally. We hope this helps! Emily@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes Best Buy sell the propane hose I’ll need a new one & does the deliver person connect the propane Thank you

Asked 4 years ago by Jackson.

• A:Answer I purchased the hose when I got the stove and the installer made everything connected.

  Answered 4 years ago by StoveVerified Purchase

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Q: QuestionWhat specifically does the electric cord control on the stove, if it is supply by gas?

Asked 5 years ago by Diane.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range

• A:Answer Hi Diane - Thanks for viewing GE! Model JGBS10DEMBB has an electronic ignition system or automatic pilotless ignition which eliminates the need to light the burners. It also saves money by using less gas than a standing pilot range. Because this system has no standing pilot light, no gas is being used unless it is needed. With the spark igniter system, electricity simply sparks when the control is turned to the LITE position. Gas is simultaneously released and ignites when it comes in contact with the spark. Should there be a power failure, the oven will not function but the burners may be lit with a match. Simply hold the match near the burner, turn the control to LITE. Exercise extreme caution when lighting the burners in this manner. The glo-bar in the oven will cycle on and off with the oven temperature. When it cycles on to heat, the gas valve opens and the gas is ignited. When the oven is at temperature, the gas valve closes there are no longer flames. You only use gas and see flames in the oven when the oven is actively heating. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionAs a analog gas range, can the oven igniter be run on a battery for off grid use? (Thanks!)

Asked 5 years ago by WalkingChipmunk.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range

• A:Answer Hi - Thanks for considering GE! Model JGBS10DEMBB with electronic ignition is not designed for battery use. We currently offer Hotpoint® 30" Free-Standing Gas Range with Cordless Battery Ignition RGBS200DMWW. Keep in touch at hotpoint.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow long is the cord that plugs in the wall

Asked 5 years ago by Lexy.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range

• A:Answer Hi Lexy - Thanks for choosing GE! This gas range is equipped with a 4 ft., 3-prong 120 volt power cord. Keep in touch at GEAppliances.com. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan you use propane with this? What do I do to have that done?

Asked 2 weeks ago by coffeetime.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Black

• A:Answer This range leaves the factory set for use with natural gas. The LP conversion kit is included with this range. If you want to convert to propane gas, the conversion must be performed by a qualified propane gas installer.

  Answered 1 week ago by GE Answers

  
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Q: QuestionDoes this come with a propane conversion kit. Answers from 4 years ago say yes BUT the specs on the Best Buy page say no. If not, what conversion kit does it require?

Asked 7 months ago by Willendy.

• A:Answer We do include a LP Conversion Kit with this gas range and recommend the conversion be handled by a qualified gas installer or licensed plumber.-Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionIs this stove self cleaning

Asked 1 year ago by jules.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Black

• A:Answer No it isn’t. Only has available light for the inside of stove.

  Answered 1 year ago by JBL23

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Q: QuestionAre ther four separate grates

Asked 1 year ago by Rigatoni.

• A:Answer Yes, there are, and five control knobs, one for each grate, and one for the oven.

  Answered 1 year ago by ErnestoVerified Purchase

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Q: QuestionLooking to get oil drip pan. What size is the area around burner?

Asked 1 year ago by Kimber.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range

Q: Questionhow do you know when the oven has reached temperature? is there a timer?

Asked 1 year ago by diana.

• A:Answer No timer but the gas will ease some when the stove is ready for food or it will heat up the kitchen.

  Answered 1 year ago by JBL23Verified Purchase

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