“My washer is 3 years old and recently it stopped draining the water from the load . I changed the water pump and it still doesn’t work what could be the issue ?”
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We recommend checking that the drain hose is not pinched and installed at least 24" off the ground and inserted no more than 7" into the standpipe. For more troubleshooting, check out the article "Front Load Washer - Will Not Drain or Drains Slowly" on the GE Appliances website. If you still have trouble, call 800-432-2737 to schedule an appointment with a Bodewell technician.
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