“We’ve had our washer for 2 years now and it’s beginning to smell... I always open the lid after I use it to air it out and clean it monthly. What’s going on?”
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Hi Ashley- We can certainly understand your concern with the odor in your washer. Leaving the lid up/open for air circulation will certainly help prevent odors. Also, for best results, we suggest using a washing machine cleaner such as Tide Washing Machine Cleaner or Glisten Washer Magic Washing Machine Cleaner WX10X10208. Purchase online: https://www.geapplianceparts.com/store/parts/spec/WX10X10208 - Check out the following link for more options- TOP LOAD WASHER ODOR IN TUB: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16972 - Odors may come from the drain hose if it is pushed too far into the drain stand pipe. It can siphon drained water back into the washer causing a musty odor. We recommend clipping the hose to the side of the stand pipe so this does not occur. We hope this is helpful. Keep in touch at GEAppliances.com - Sue
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