Questions & Answers

Q: QuestionAre these coils sensi-temp? I'm hoping they are not for canning purposes.

Asked 5 years ago by Kathi.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer Hi Kathi - Thanks for viewing GE Model JBS160DMWW! Yes, starting in 2018, UL regulation requires all coil top ranges to have temperature limiting capabilities to reduce the risk of cooktop oil and grease fires. As a result, our electric coil burners now use Sensi-Temp Technology. Take a look at the following link- COIL BURNERS - SENSI-TEMP TECHNOLOGY: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37448 - Also, you can use a flat-bottomed canner with this range. Take a look- CANNING ON GAS AND ELECTRIC RANGES AND COOKTOPS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16672 - Keep in touch at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this range operate via a circuit board?

Asked 5 years ago by Deee.

• A:Answer Hi Deee - Thanks for viewing GE Model JBS160DMBB! This range does not operate via a circuit board. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionMine only came with one oven rack. How do I get the other ? What is the part number or other info so I can get one online ?

Asked 5 years ago by Confused.

• A:Answer Hi - Thanks for choosing GE Model JBS160DMBB! We are sorry to hear an oven rack was missing and apologize for any inconvenience this has caused. The part number is WB48X20249. Please call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. We're glad to have you in the family. Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is is manufactures warranty

Asked 5 years ago by Anonymous.

• A:Answer Hi there. The manufacture's warranty starts from the date of original purchase. You can read more about the warranty by viewing page 30 of the Use and Care manual. We hope that this helps and that you're staying safe and healthy.

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this a 220 V plug ? if not, do you have any freestanding electric ranges that utilize 220v ? Thank you.

Asked 5 years ago by RustyC714.

• A:Answer Hi RustyC714 - Most cooking appliances are rated at 240 volt. The nominal voltage is 240 volt, but homes may have 208V, 220V, or 240V power supply. Any appliance that is rated for 240 volts (JBS160DMBB) can also be used on a 220V or 208V outlet. Thanks for choosing GE. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow many watts is this stove?

Asked 5 years ago by yolanda.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer See the SPECIFICATION section on the website. It will tell you there.

  Answered 4 years ago by wefixuglyhousesVerified Purchase

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Q: QuestionIs it a self cleaning oven?

Asked 5 years ago by Ray.

• A:Answer Hello Ray - Thank you for your interest in the range JBS160DMBB; we are happy to help! This model has a standard clean oven; it does not offer a self cleaning option. Thanks for checking! Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionI live in mobile home. What power cord would I need?

Asked 5 years ago by Sneakers246.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer Hi Sneakers246 - All new constructions, mobile homes, recreational vehicles and installations where local codes do not allow grounding through neutral, require a 4-conductor UL-listed range cord. We suggest viewing the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10892-3.PDF - Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhen an oven is delivered, do you haul away the old oven?

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer For a fee yes they do.

  Answered 5 years ago by Rlziggy

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Q: QuestionDoes this use gas as well?

Asked 5 years ago by Candy.

• A:Answer Hi Cathy - GE Electric Range Model JBS160DMBB does not operate on gas. Comparable gas models are GE® 30" Free-Standing Front Control Gas Range JGBS10DEMBB, GE® 30" Free-Standing Gas Range JGBS30DEKBB and GE® 30" Free-Standing Gas Range JGBS60DEKBB. Thanks for considering GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: Questiondo any of the ge electric stoves ..coil top have a clock ?

Asked 5 years ago by musicbuff.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer GE - 5.0 Cu. Ft. Freestanding Electric Range - (White) does not have a clock.

  Answered 5 years ago by purchaser

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Q: QuestionDoes this come with the power cord

Asked 5 years ago by Lui.

• A:Answer Hi Lui - GE Appliances does not package the power cord with electric free-standing ranges since it is not possible to determine the type of facilities each consumer has available or what the local electrical codes require (ex. 3-wire vs 4-wire). Thanks for choosing GE! Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhy this stove high is 47 inc long. All stove high coming 35 inc long. Please check the high and let me know?

Asked 5 years ago by Kajal.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range

• A:Answer Hi Kajal - Thanks for considering GE® 30" Free-Standing Electric Range JBS160DMCC. The overall height of 47" includes the backsplash or control panel. Height to cooking surface is 36" - 36 1/2" (standard countertops are 36"H). We suggest to view the Quick Specs document at the following link for more details including all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JBS160DM_GM_C2_18.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: Questionitem says available now then says delivery only please explain?

Asked 6 years ago by Betty.

Q: QuestionI was using my wok and I need coils to stay on high. Anyway to do this?

Asked 3 years ago by Jojo.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer Hi there - To set the surface burners, push the knob in and turn in either direction to the setting you want (in this case, "Hi" for a high setting). We recommend only using a flat-bottomed wok that has the same diameter as the surface element to ensure proper contact. It's also important to note that woks with support rings should not be used because they will not heat on the cooktop. We hope this is helpful. Please reach out to us directly if you have additional questions - we're always happy to help. Be well, Kelsey@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat accessories do I need to buy for installation and what is this cost

Asked 4 years ago by Librarylady.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer Hello! You can find the accessories that you will need for installation on page 1 of the Installation Instructions. The prices of the products will depend on where you buy them. If you have any further questions, please reach out to us at our social pages. Stay safe! Emily@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this stove have a 3 or 4 prong plug?

Asked 4 years ago by Anonymous.

• A:Answer Hello there! Thanks for your question. We do not package the power cord with electric and dual fuel free-standing and slide-in ranges. It is not possible to determine the type of facilities each consumer has available or what the local electrical codes require. If you have any questions, feel free to reach put to us at our contact page. Stay safe! Emily@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs there auxillary outlets for other electric equipment on 110V and low amperage? I am thinking a toaster, crockpot, or overhead hood running from an outlet on the stove.

Asked 4 years ago by Weconomou.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer This is a basic stove. There are no electronic bells and whistles.

  Answered 4 years ago by SuzyqVerified Purchase

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Q: QuestionDo they make burner covers that fit this model?

Asked 4 years ago by Kari.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer Hello Kari - Thank you for your interest in this excellent range. We do not offer burner covers for any of our ranges as we do not recommend using them. They could potentially restrict airflow and cause the appliance to overheat. We apologize for the inconvenience. Keep in touch! - John@GEA

  Answered 4 years ago by GE Answers

  
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