Questions & Answers

Q: QuestionI have a king size bed and 3 dogs with four dog beds. can this machine handle washing a king size blanket and four dogs bed ( 2 separate loads)

Asked 1 year ago by petmom.

• A:Answer It will hold a regular size laundry load. I don’t think two laundry loads will be enough to wash a king blanket and four dog beds.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionCan this machine be ran without the wifi

Asked 2 years ago by Johnluc.

• A:Answer Yes

  Answered 2 years ago by GREATVerified Purchase

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Q: QuestionWhen using the ultra fresh vent system, can you leave the dispenser door open a little or does it need to be closed? Will the ultra fresh vent system dry the dispenser area?

Asked 2 years ago by JTee.

This question was asked about the related product: GE - 5.0 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System - Diamond Gray

• A:Answer We leave it open now, as we are having a horrible problem with smell. Venting gimmick does not seem to work at all.

  Answered 2 years ago by FranciscoC

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Q: Question“Hi!Where the washing machine will be placed I only have cold water,can i use the features with hot water?”

Asked 2 years ago by Vesko.

Q: QuestionHi.This machine is stainless steel?

Asked 2 years ago by Didi.

• A:Answer The drum is stainless steel.

  Answered 2 years ago by TanyaSVerified Purchase

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Q: QuestionHi! I wanted to confirm the length of the power cord. I've been seeing 5', is that about right?

Asked 2 years ago by outoftime.

Q: QuestionAside from color and look, will pedestal model SBSC137H fit on this model? I have another GE washer that is 5 years old, and unfortunately the whole unit needs to be replaced. I do not want to have to buy a new pedestal.

Asked 2 years ago by Newwasher1971.

Q: QuestionDoes purchase include delivery, installation, and haul away of old washer? If not, can those services be included with additional cost? If so, how much,

Asked 2 years ago by Anonymous.

• A:Answer Yes purchase includes installation. 100 dollars to haul away washer and dryer

  Answered 2 years ago by IdaG

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Q: QuestionRunning first load. Why is this machine so loud!! Advertise as noise reduction. And reviews say it quite. What do I need to adjust or fix?

Asked 2 years ago by Hp416.

Q: QuestionHas anyone had theirs start to smell after long term use? I see some reports that there is drain water left that can allow for the washer to have a bad odor despite using the vent feature.

Asked 2 years ago by Doug.

• A:Answer Just had this start happening with ours. I gave the whole thing a good scrub down inside and out, then ran a few cleaning cycles with a cleaning pod. Didn't fix the issue. Never had this issue with our previous Samsung model. :( Not sure what to do.

  Answered 1 year ago by Anonymous

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Q: QuestionWhat’s the average time length for a washing cycle?

Asked 2 years ago by Cristie.

Q: Questionhow hot does the water temperature get to at its max?

Asked 2 years ago by Anonymous.

Q: QuestionDoes this model clean itself? The last two loads I have run the dial has switched to self clean and the door locks until I shut the whole thing off. Both times were when I had the "delay wash" option in use.

Asked 2 years ago by MrsJw.

Q: Questionis the washer door reversible

Asked 2 years ago by Anonymous.

• A:Answer Yes. Phillips screwdriver. Very straight forward to change. -The matching Dryer, However, Is reversible but requires special tools and is not so easy. (we had to flip doors on both of our units)

  Answered 2 years ago by JayHVerified Purchase

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Q: QuestionWhat is the final height with the pedestal?

Asked 2 years ago by Shopper.

• A:Answer Do not have pedestal.

  Answered 2 years ago by ButterflyVerified Purchase

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Q: QuestionPurchased December '23. Already have had the soap dispenser clog up TWICE. Very disappointed as it's quite a procedure to dump out all the soap and take everything apart, especially having to do it every 4 months. It's not like it sits without use.

Asked 2 years ago by BMWMotogirl.

• A:Answer It is simple to empty the soap tray, just pull to the stop and then release, lift, and remove. The simply reinsert carefully.

  Answered 2 years ago by Lisa

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Q: QuestionHow many gallons per load?

Asked 2 years ago by Aj.

Q: QuestionDo the risers have drawers for storage ?

Asked 2 years ago by Andrea.

• A:Answer Yes.

  Answered 2 years ago by DRAZVerified Purchase

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Q: QuestionDoes anyone know how many amps I will need to have this washer and dryer installed? I have an old house and need to update my electrical.

Asked 2 years ago by Amps.