A:AnswerHi Debby! Thanks for your question. We are not sure what this comment is referring to. Please feel free to reach out to us at our contact page with further information so we can look into this for you. Stay safe! Emily@GEA
A:AnswerHello Sim,
Thanks for asking! We appreciate your interest in GE Appliances, and we'd love to help you with this range. We apologize this information wasn't more visible, but we'll use this as an opportunity for improvement. When using the oven on this range, we do not recommend using an oven liner. Using this accessory could cause it to be melted in the oven. This would cause damage to the appliance and create a safety hazard for the owner. Damage caused by improper use of liners will not be covered by the warranty. This information is available in the owner's manual, or in the following link: (Page 13)
https://files.bbystatic.com/aaXCtpmZlkrx1SnDPKpXRQ%3D%3D/d0b39e46-5a22-4b16-a6e9-56ff0457dd5d.pdf
We thank you for choosing GE Appliances, and it's been a pleasure assisting you. If there are any more questions about your range, please contact us through our website or social media.
Have a great day!
-Sylvia@GEA
A:AnswerHi there, thank you for reaching out to us and for your interest in this electric range! We truly appreciate your patience and are happy to offer you guidance in canning. This range's radiant ceramic glass cooktop will be able to handle the weight of a full-7 quart canner. Because canning generates large amounts of steam and heat, you should always use extreme caution, and we recommend the following tips! Be sure the canner is centered over the surface unit. Flat bottomed canners must be used. Normally, pots that extend beyond one inch of the cooking element's trim ring are not recommended; however, when canning with a water-bath, pressure canner, or pressure cooker, larger diameter pots may be used. You can learn more about using the surface units on pages 7-10 of your Use and Care Manual. We hope that this helps! -Eliza@GEA
A:AnswerHello poppy7! Thanks for your question. We found that this cooktop is glass. You can find what type of cookware to use with this range on page 13 of the Use and Care manual online at this link: https://files.bbystatic.com/aaXCtpmZlkrx1SnDPKpXRQ%3D%3D/d0b39e46-5a22-4b16-a6e9-56ff0457dd5d.pdf
We hope this helps! Emily@GEA
A:AnswerHi Jen - Yes, the range door is removable. The instructions can be found in the Use and Care Manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80780-5.pdf - Thanks for choosing GE! Sue
A:AnswerHi there,
If you have questions about cleaning in between the glass on the oven door, this link should provide all of the step you need to do so. It has step by step instructions as well as a video to accompany them. Take a look here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34524 - Also, we ask you to keep in mind that the oven door is rather heavy so please be careful in removing and moving it. We hope that this helped and the glass comes out looking sparkly clean! -Michael
A:AnswerHi Senior - The distance from the back of the range to the front of the backsplash with out the knobs is 2 ¼” at the left and right side and 2 ½” at the center of the backsplash (the top of the backsplash tapered at the ends). The distance from the back of the range to the front of the backsplash with knobs is 4 ½”. We hope this is helpful! Sue
A:AnswerHi Infoseeker - Approximate Product Dimensions: (WxHxD) (in.)
29 7/8 in x 47 in x 28 in. Height to Cooking Surface (in.)= 35 3/4 in- 36 1/2 in. If installed between cabinets, allow 30". We suggest to view the Quick Specs at the following link for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JBS60RK_c2.pdf - Keep in touch! Sue
A:AnswerHi Gt - Our 30" Free-Standing Electric Ranges are approximately 29 7/8" wide and require a 30" wide cutout. We also offer GE® 24" Free-Standing/Slide-in Front Control Range with Steam Clean and Large Window JAS640RMSS. See Quick Specs for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JAS640RMSS_C2_4.20_18.pdf - Thanks for considering GE! Keep in touch- Sue
A:AnswerHi JB- The Overall Depth (28 in) includes the handle. Depth without handle is 25 1/2 in. We suggest to view the Installation Guide at the following link for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11105-4.pdf - Also, check out GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160RFSS. Two-speed, 300-CFM venting system removes smoke, steam and odors. Keep in touch! Sue
A:AnswerHi - Thanks for reaching out to us. We suggest to use the lower wattage burners- Left Front 6" 1200W; Right Rear 6" 1200W. Choose the Melt setting. This option is optimized for melting chocolate, and this simmer setting delivers the low gentle heat needed. We hope this is helpful. Keep in touch! Sue
A:AnswerHi LoneRanger- Height to Cooking Surface is adjustable from 35 3/4" - 36 1/2". Use the leveling legs to adjust to fit flush with your 36" countertop. We suggest to view the Quick Specs document at the following link for all dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JBS60DK_c2.pdf - Thanks for choosing GE! Sue
A:AnswerHi Pookey- Thanks for considering GE! We suggest to view our GE® 30" Free-Standing Electric Range JB255RKS and GE® 15.5 Cu. Ft. Top-Freezer Refrigerator GTS16GSHSS. Keep in touch! SUE@GEA
A:AnswerHi Sue- Thanks for choosing our GE® 30" Free-Standing Electric Range JBS60DKWW! The UL Listed 40 AMP 4-Wire or 3-Wire Power Cord is sold separately. Check out the Installation Instructions online: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10816-2.pdf - Also, we suggest our GE® 30" Under The Cabinet Hood JVX5300DJWW equipped with four-speed with boost, 310-CFM venting system removes smoke, grease and odors. Convertible venting options- Select recirculating or external venting (JXCF55 - Charcoal Filter sold separately for recirculating installation). The hood can be hard wired or JXHC1 - Power Cord Kit sold separately. EASY INSTALLATION- 10 minutes or less by one person. Play Video: https://www.youtube.com/embed/nrqTMMN9feA?rel=0 - Check out Best Buy DELIVERY + PROFESSIONAL INSTALLATION: https://www.bestbuy.com/site/geek-squad/appliance-services/pcmcat255100050002.c?id=pcmcat255100050002 - We hope this is helpful. Enjoy! SUEatGEA
A:AnswerHi Mara - To use the Bake mode, press Bake, use the "+" and "-" pads to set the desired temperature, and then press Start. You can also view the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80780-2.pdf - Keep in touch at GEAppliances.com - Sue
