A:AnswerHi there, thank you for asking about this great electric range! This range does not have a visible indicator when the oven is finished preheating. It does have an audible indicator when the preheat is done. If you have any additional questions, please reach out to us! Have a good day. -Kacie@GEA
A:AnswerWe’re so sorry your latch isn’t moving all the way to the left. Disconnecting power to the range for 30 seconds may help with this. If not, as long as there isn’t food in the oven, set the oven to Self-Clean for 1-2 hours. Wait approximately 30 minutes for the oven to cool and try to unlock the door. If the door unlocks, the control has reset itself and there should not be any other problems. Do not force the latch at any time. If your latch still isn’t moving, please reach out to us for service via phone at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
A:AnswerHi there, and thanks for your interest in this range! We understand the dimensions of the product are important, and we’re glad to advise the cooktop height is 36” from the bottom of the unit. If it might be useful, we do have dimension information in the Quick Specs as well as the Installation Instructions, both available on our GE Appliances website when you look up the model number and go to the product page. We hope this helps, and we’re always happy to assist if you have any other questions or concerns. Best wishes! -Sarah@GEA
A:AnswerHello. Thanks for reaching out about this range. We would need the model number of the range that you are looking to compare this one to in order to provide an accurate comparison. You can also look at the specifications to find helpful details. If we can help in the future, please let us know. We are more than happy to. All the best.- Kianna@GEA
A:AnswerHello - Thanks so much for reaching out about this wonderful range. A picture of this range's feet can be seen in the parts diagram on our website. The diagram can be found on our parts website by searching the model number. Please send us a message on Facebook, Twitter, or Instagram if any questions come up. Thank you for considering GE Appliances! -Mikayla@GEA
A:AnswerHello. Thanks for reaching out! Our Black Slate finish is an extension of our Slate finish family. Slate is a highly engineered, low-gloss matte, metallic paint finish and will hold a magnet. This dark matte finish is inspired by the rich texture of stone. It is designed to add distinction and durability to your home's kitchen and living spaces. Black Slate is versatile enough to match nearly any décor, yet striking enough to command just the right amount of attention. We hope this helps!- Kianna@GEA
