A:AnswerMany ranges and wall ovens offer Steam Clean, sometimes called a Light Self Clean, for easily cleaning small spills or light soil using a small amount of water and a low cleaning temperature. The racks can be left in the oven when using the Steam Clean option. The steam will loosen soil on the racks as well as the oven interior. The soil can then be wiped off the oven interior and racks using a cloth dampened with warm, soapy water. The water for Steam Clean is added manually. A water supply is not needed.
A:AnswerIt regulates the flow of the gas supply. We strongly encourage you have your range installed by a qualified gas professional or licensed plumber. -Vikki@GEAppliances
A:AnswerIf you have not already done so, we recommend disconnecting the power to your range for 2-3 minutes to reset the electronics. If the issue persists once the power is restored, we recommend service. You may call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your range evaluated and repaired as needed. -Vikki@GEAppliances
A:AnswerPress and hold the "Lock Controls" pad for a full 3 seconds to unlock or lock the controls. If the controls remain locked, disconnect power to the range for 2-3 minutes and try it again. If you continue having difficulty, please call Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your range evaluated and repaired as needed. -Vikki@GEAppliances
A:AnswerThe model features two grates, and is compatible with an optional third/center grate available as an accessory. That optional grate is JXGRATE2.
A:AnswerThe grates and caps can be cleaned in the dishwasher as long as they are enamel coated on the bottom. If they have rubber feet (bumpers), remove them before putting them in the dishwasher.
A:AnswerThe measurement from the floor to the top of the cooktop is 36 to 36 1/2 inches. We encourage you to view the diagram in the specifications on Best Buys site or our GE Appliances site. Joyce@GEAppliances
A:AnswerNo, this range can't work without electricity. For more details, please review the "Electrical Connections" section on pg. 3 of the Installation Instructions. -Don@GEAppliances
A:AnswerYes, this range leaves the factory set for use with natural gas but can be converted to propane gas by a qualified propane gas installer. The conversion orifices and instructions can be found in the Owner’s Manual packet. -- To better answer your professional installation question, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. Lauren@GEAppliances
A:AnswerWe appreciate you reaching out to us. In an effort to be better ambassadors to the environment, printed Owner's Manual are no longer provided. The Owner's Manual is available online as you mentioned to view, download or print as needed. -Vikki@GEAppliances