“I current GE got marks on the ceramic/glass after the first use. Has this improved so the black stays looking new after cleaning?”
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Yes, I noticed the same problem after the first use. The top looked horrible as if it was permanently damaged. I couldn’t get it cleaned back to normal even after scrubbing which seemed to make it look even worse. I put a cover over it and considered it ruined, however, the next time I went to use it I left some soapy water soak on the cooktop for awhile before wiping it clean and many of the marks from the first use came off. There’s still some blemishes left behind but it’s looking a lot better. I’ve been careful to clean the bottom of the cookware before using. It seems to be a common issue with these types of cooktops from what I can tell. They seem to cling to dirt more than my previous glass cooktop. Seems like the top can be cleaned but I don’t think it will ever look good as new because in some areas, the black around the heating elements has turned white. As if some of the black color has worn off already.
Sorry, there was a problem. Please try again later.We are on our second stove top (we also had the same white spots after one use of the brand new stove). They brought a second top and the tech indicated it a known problem. The second top is worse than the first. It's clearly a problem that they are not concerned with but I agree the stove is ruined and was a total waste of money. These are not spots that can be cleaned, they are spots left from a flaw in how the range top was made. Trying to get someone at GE to speak with is another entirely frustrating problem. I've been going around and around with them, hours on the phone and still no assistance.
Sorry, there was a problem. Please try again later.I have the exact same problem I have a brand new GE cooktop and after 1 month of use looks horrible all the black coating is gone over the range areas! i had a whirpool for 15 years and looked as new the day we replaced it as the day we bought it! And they consider it cosmetic so do not care but to me it's a statement to quality of product!
Sorry, there was a problem. Please try again later.We use Weiman glass cooktop cleaner. There a two. The spay is great for light stains but for heavy stains the squeeze bottle is the best. See photo.
Sorry, there was a problem. Please try again later.The GE white stovetop we bought was permanently marked after just the first couple uses and has continued to get worse. After a few months it looks very old. We did everything recommended but to no avail. And asking GE for help was useless. The repair person said that there was nothing he could do and that it was a common problem. Why wouldn’t GE provide a disclaimer? Terrible terrible customer service and a terrible product.
Sorry, there was a problem. Please try again later.I am experiencing a similar issue with my recently purchased cooktop. Despite being new, it appears worn out after only a few uses, which is concerning. I had hoped that replacing my old cooktop, which had served me well for 15 years, would be an upgrade, but I am unfortunately disappointed with the current state of my new appliance.
Sorry, there was a problem. Please try again later.My new ge stove got a bubble like spot,,happened when i turned it on for first time to make sure it worked
Sorry, there was a problem. Please try again later.Has not improved! My ge glass top is only a few months old and looks older than my 20 yr old I replaced which was not a ge. I have purchased my last ge glass top, extremely disappointed.
Sorry, there was a problem. Please try again later.Hi - Thank you for having purchased this beautiful GE electric range. We encourage you to follow the directions on page 21 of the owner's manual for proper cleaning instructions. Occasionally, marks will appear on the glass cooktop from your cookware or the foods cooked. In most cases, these marks can be removed following the directions outlined in the manual. Depending on the mark, it may take more than a single cleaning attempt to remove it. Kind regards - Vikki@GEA
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