A:AnswerHi - Thanks for considering GE Model JS645SLSS! Yes, the control panel is stainless steel and can be cleaned with a mild soap and water or stainless steel cleaner. See HOW TO CLEAN STAINLESS STEEL: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574 - Also, there is a "lip" at the top back of the cooktop to catch spills. We'd love to have you in the family! Keep in touch at GEAppliances.com! Sue
A:AnswerHi - Thanks for choosing GE and welcome to the family! Styrofoam is often used as insulation, stability, or as a barrier of some kind. Styrofoam around the vent area and lower frame of the range is not packing material and should not be removed. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi gigi - Thanks for considering GE! All GE Electric Ranges required 208V or 240V. They will not operate on 110V. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for your interest in our new Slide-in Range! Starting in September 2017, we introduced electric, gas, and dual fuel front control slide-in ranges with no overhang, an edge-to-edge cooking surface, and color matched finished sides. No overhang simplifies installation in a standard 30" free-standing range cutout, especially with countertops less than or more than 36" and can be installed with counters with beveled edges. If desired, Optional Filler Trim Kit JXFILLR1BB is sold separately. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Mike - Thanks for considering GE Model JS645SLSS! This range is 29 7/8" wide and requires a 30" wide cutout. This is standard for all GE 30" slide-in and GE 30" free-standing ranges. We suggest viewing the Specifications document at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JS645EL_SL_R2_17.pdf - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com!
A:AnswerHi Bert - We are sorry to hear of the broken glass cooktop. Replacement parts and accessories for your GE appliances can be purchased online at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. Keep in touch! Sue
A:AnswerHi Marina - Thanks for choosing GE Model JS645SLSS! The range has 12-hour Shutoff. This feature shuts the oven down after 12 hours of
continuous operation. It may be enabled or disabled. For instructions, see page 12 of the Use and Care Manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80804-3.PDF - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Rudy- The serial number is located on a label behind the door or drawer. We suggest viewing the following link for illustrations - FIND YOUR GE RANGE MODEL & SERIAL NUMBERS: https://www.geappliances.com/ge/find-model-serial-number/ranges.htm - To Register Your Appliance: https://ge.appliancesaccount.io/MyAccount/register-appliance -
We're glad to have you in the family. Thanks for choosing GE! Sue
A:AnswerHi Lil - Thanks for considering GE Model # JS645DLWW! Yes, the height to cooking surface is 36" and can be adjusted (+1/2" or - 1/4") to align with countertops. We suggest viewing the Quick Specs document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JS645EL_SL_R2_17.pdf -
The leveling instructions are provided in the Installation Guide included with the range or at this link (Section 8- LEVEL THE RANGE): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11105-4.pdf - We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Alex - Thanks for considering our GE Model JS645SLSS! This model has a traditional (regular) oven. It is not a convection oven. We also offer GE® 30" Slide-In Electric Convection Range
JS760SLSS. Keep in touch at GEAppliances.com for all your appliance needs! Sue
A:AnswerHello Jerseyjany - We appreciate your for your interest and we are happy to help! This slide-in range does not have the overlap over the counter. Thanks for checking. Olga
A:AnswerHi Lizzie - We're excited to hear of your interest in our slide-in ranges! The lower cabinet trim below a drop-in range must be removed to accommodate a slide-in range. This range fits in a standard 30" free-standing range cutout. We encourage you to view the Specifications document at the following link for product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JS645EL_SL_R2_17.pdf - Also, check out GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven
JVM6175SKSS with cooktop lighting and two-speed, 300-CFM venting system to remove smoke, steam and odors. Keep in touch at GEAppliances.com - We are always eager to help! Sue
A:AnswerYes, it can - mine had to be hard-wired. BUT, the guys who come out to perform your delivery will not do that for you and they make you buy a cord when you buy the stove. For those reasons, you need to have someone available to hook up the stove and you probably need to reuse the wiring from the old stove if you did not buy new, so grab it before they haul off your old stove. If you bought the unit online and have to return the cord, good luck, because I found the store personnel less than helpful when something was purchased online.
A:AnswerHi BelovedBAP - Yes! The range has two front 9"/6" 3100W Power Boil elements. Boil water 25% faster than standard GE elements and adjust to fit cookware. Pair with matching GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS. If has cooktop lighting and two-speed, 300-CFM venting system to remove smoke, steam and odors. Thanks for viewing GE! Keep in touch at GEAppliances.com - Sue
A:AnswerHi - We certainly appreciate your loyalty! Your 10 year old GE appliances in black have a shiny finish. Black Slate is deep charcoal with a matte finish so the range will not be an exact match. We also offer GE® 30" Slide-In Electric Convection Range JS760DLBB in black (shiny finish). It is True European Convection with Precise Air. A third heating element and a reversing fan provides enhanced heat and air circulation. Play Video: https://www.youtube.com/embed/wpFm4FVS-Ak?rel=0 - Keep in touch at GEAppliances.com - Sue
