“Is the convection oven suppose to have a very heavy gas odor when being used? Because mine does, is it normal?”
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Hi Dee - Thanks for choosing GE! We can certainly understand your concern when smelling gas. When the oven first starts, it is normal to detect an unusual odor coming from the range. This odor is caused by the combustion of gas at the burner, and it will go away within a few minutes as the oven heats up. Unburned gas also has an odor. It is completely different from the odor caused by the combustion of gas. Some people equate the odor of unburned gas to the smell of rotten eggs. It is not normal to smell unburned gas in your home, therefore, if you smell gas, you should: *Open the windows. *Do not touch electrical switches. *Extinguish any open flame. *Promptly call your gas supplier from a phone outside your home. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We’re glad to have you in the family and hope this is helpful. Keep in touch at GEAppliances.com. Sue
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