Questions & Answers

Q: QuestionIs this a "True convection" oven?

Asked 6 years ago by Jax67.

• A:Answer Yes. It’s a gas range with an electric convection oven. And we love it!

  Answered 6 years ago by AkasnoballVerified Purchase

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Q: QuestionDoes this range require venting?

Asked 6 years ago by Denise.

• A:Answer No

  Answered 5 years ago by BarbKVerified Purchase

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Q: QuestionDo the stove top burner controls get hot when the front burners are on high?

Asked 6 years ago by Cooky19.

This question was asked about the related product: GE - 5.6 Cu. Ft. Slide-In Gas Convection Range

• A:Answer Hi Cooky19 - Thanks for viewing GE! Rest assured the temperature resistant stainless steel knobs are not hot when using the front burners. Safety is our priority. Our ranges meet all standards set by the Underwriters Laboratories (UL). UL evaluates external temperature limitations for ranges. Check out matching GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195EKES. Four-speed, 400-CFM venting fan system quickly removes smoke, steam and odors from the cooktop to keep kitchen air fresh and clean. Explore Slate: https://www.geappliances.com/ge/slate-appliances.htm - Thanks for considering GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat is the current availability of this range for delivery to 29909?

Asked 6 years ago by MJneedsarange.

• A:Answer Oh you will not get it. They will take your money but never supply the product. Please choose the competitions product.

  Answered 5 years ago by Cakeme79

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Q: QuestionCan I use all types of cookware ,regular pot and pan, or convection cookware is required. Model: JGS760DELWW

Asked 6 years ago by Gig.

This question was asked about the related product: GE - 5.6 Cu. Ft. Slide-In Gas Convection Range

• A:Answer Hi Gig - Thanks for choosing GE! Special cookware is not required for the convection oven. All oven-safe cookware can be used in the oven. Check out page 16 of the Owner's Manual (Cookware Guidelines) for tips: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-85221-2.PDF - Check out matching GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW equipped with 400-CFM venting fan system to quickly remove smoke, steam and odors from the cooktop to keep kitchen air fresh and clean. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes this range have a down draft?

Asked 6 years ago by Anonymous.

• A:Answer Hi - The range does not have downdraft venting. We currently do not offer a slide-in range with integrated downdraft venting. Keep in touch! SUE@GEA

  Answered 6 years ago by GE Answers

  
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Q: QuestionI recently purchased all GE appliances in black stainless. Was told there is a problem with this slide in range finish and won't get it for 6 weeks after other appliances delivery date. Anyone know the problem or have a problem?

Asked 6 years ago by Shari.

• A:Answer I am not aware of a problem nor have I heard of one.

  Answered 6 years ago by Fxdwg3747454Verified Purchase

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Q: QuestionHow much cfm is required to vent this range?

Asked 6 years ago by melinda.

• A:Answer Hi Melinda- Most range or cooktop models, including Model:JGS760SELSS, do not require a ventilation system or have a CFM requirement; however, we recommend checking the local residential codes in your area to see if one is required. Keep in touch! SUE@GEA

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat is the inside diameter of the oven? Height, width, and depth? Thank you

Asked 6 years ago by MAC.

• A:Answer The inside diameter is 24W x 19-1/2 H x 20-5/8 D.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionJust got my new stove today in black slate and am wondering if I get a middle grate AND a griddle for the top of the stove. Am I supposed to have a grate and griddle? Thanks, I am confused.

Asked 7 years ago by Jmj.

This question was asked about the related product: GE - 5.6 Cu. Ft. Slide-In Gas Convection Range

• A:Answer Hi Jmj- Thanks for choosing GE! We're glad to have you in the family. The range is equipped with an extra-large, integrated griddle. It is compatible with optional GAS RANGE CENTER CAST IRON GRATE JXGRATE1 (sold separately). Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhat is the maximum height once the feet are adjusted?

Asked 7 years ago by Joanne.

• A:Answer Hi Joanne- Height to Cooking Surface is 36 1/4 (+/- 1/4). Maximum height to cooking surface is 36 1/2". We encourage you to view the Quick Specs at the following link for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGS760BEL_DEL_EEL_SEL_R2_17.pdf - Thanks for considering GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionThe specs for the black on black version say this range can be app controlled. Is this correct?

Asked 7 years ago by DK17.

This question was asked about the related product: GE - Slide-In Gas Convection Range

• A:Answer Hi Stormi- The range is not compatible with WiFi/app. A website correction request will be sent to BestBuy. We suggest our GE Profile™ Series 30" Slide-In Front Control Gas Range PGS930FELDS (Black Slate) / PGS930BELTS (Black Stainless). Connect to WiFi for real-time feedback, optimized performance, alerts and more. Connected Capabilities: Amazon Alexa, DiGiorno, Drop, IFTTT, Innit, Nest, The Google Assistant. See CONNECTED RANGES & WALL OVENS: https://www.geappliances.com/ge/connected-appliances/ranges-ovens-cooking.htm - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionJust bought this stove and realized that it cant fit our door. Can the oven door/handle be removed to be able to fit the door?

Asked 7 years ago by NeedhelpASAP.

• A:Answer Hi NeedhelpASAP - The instructions are not provided in the manual included with the range as this is generally not required. A qualified service technician is recommended. You can contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for checking with us! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHow far out does this extend from the wall, not including the oven door handle?

Asked 7 years ago by trollmama.

This question was asked about the related product: GE - 5.6 Cu. Ft. Slide-In Gas Convection Range

• A:Answer The depth without the handle is 26 7/8''.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI have just ordered this range to replace a painful Jenn-Air electric downdraft range. It is not replacing a freestanding range. Will this require the range filler kit or will it fit flush where the previous true slide-in range was?

Asked 7 years ago by JerryHurricane.

• A:Answer Hi - JerryHurricane - We're excited to hear of your interest! Our new slide-in range is designed for easy installation and fit flush at the rear with standard 24" deep cabinets. The filler trim is only necessary if you want to cover the small gap on the sides or if you have a rough countertop cut you would like to cover. We encourage you to view the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGS760BEL_DEL_EEL_SEL_R2_17.pdf - Explore FRONT CONTROL SLIDE-IN RANGES: https://www.geappliances.com/ge/range-stove/front-control-range.htm - If you have an upper cabinet, you might want to pair with GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS equipped with cooktop lighting and four-speed, 400-CFM venting fan system to quickly remove smoke, steam and odors from the cooktop to keep kitchen air fresh and clean. Thanks for making GE Appliances a part of your home! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionCan anyone explain to me why the stainless model is heavily discounted but the black model is not? When I bought my free standing stove a few years back the exact opposite. Black was cheaper than stainless.

Asked 7 years ago by ffhomecook.

This question was asked about the related product: GE - Slide-In Gas Convection Range

• A:Answer probably because its crap quality, and they know it has issues. the motherboard on ours went out even after being replaced twice....

  Answered 5 years ago by Columbus

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Q: QuestionCan you just get grates across the top and not the griddle?

Asked 7 years ago by Anonymous.

• A:Answer Yes, the range top comes that way. There is a grate across the center burner. You can take the griddle off by itself.

  Answered 7 years ago by MalsVerified Purchase

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Q: QuestionDoes it include an LP gas conversion kit?

Asked 7 years ago by Eric.

• A:Answer Hi Eric- We have great news! The LP Conversion Kit is included with the range. GE Appliances recommends a qualified installer or servicer convert the gas range to the proper gas supply needed. The conversion must be in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. You might want to pair with GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS. Two-speed, 300-CFM venting system removes smoke, steam and odors. Thanks for choosing GE! Enjoy- SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI currently have a standard free standing gas range. My question is: Will this stove fit flush with the wall or do need to add trim at the back of the stove to cover the gap? In other words, do I push this to the wall and there will be no gap??

Asked 7 years ago by Anonymous.

• A:Answer Hi - The range is designed to fit flush at the back wall. It is designed to easily replace a 30” free-standing range. The front control design allows you to showcase a solid backsplash visual without being broken up by a control panel. Visit FRONT CONTROL SLIDE-IN RANGES: http://www.geappliances.com/ge/range-stove/front-control-range.htm - We encourage you to view the Installation Instructions at the following link for complete details on cutout dimensions and clearances: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11061-1.pdf - Thanks for choosing GE! SUEatGEA

  Answered 7 years ago by GE Answers

  
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