Questions & Answers

Q: QuestionThe description states "steam clean" for the self-cleaning feature. The specs shows both "steam clean" and "high heat".... Which self cleaning feature does this have for the oven?

Asked 3 years ago by Orangepart.

• A:Answer This is a great question! This range features both Steam Clean and Self Clean. Steam Clean works best for lighter soils where Self Clean can be better used for heavier, baked-on soils. If you have any other questions for us, just let us know! We hope this helps! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI asked if this range requires a 220v outlet and your response was that it requires 120v...Since there is no 120v, did you mean 110v or 220v?

Asked 3 years ago by ML.

• A:Answer The oven is powered by gas. However it does need 110V (from a regular wall socket) to power the computer functions for the oven and the burner igniter. In the even of a power failure, the stove top burners will still work, you just have to light them manually - however the oven will not work because it is completely computer controlled.

  Answered 3 years ago by CoffeeBoiledOverVerified Purchase

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Q: QuestionHi. Does this oven run the fan when cooking in conventional mode as well as convection mode? I am replacing a Bosch dual-fuel that runs the fan In both modes - very annoying and noisy. What is the sound level of the fan when it runs? Thank you.

Asked 3 years ago by Searcher.

• A:Answer Hello, thank you for the excellent question. The conventional cooking mode does not utilize the fan, so it will not run if that mode is selected. During the convection mode, the fan will cycle on and off depending on the heat level and to maintain temperature, so the noise level will depend on how often the fan is going. It will also not run until preheat is reached in the convection mode. We hope this helps! -Elliot@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWas this range supposed to come with a gas hookup kit? only thing i got was a propane adapters.

Asked 1 year ago by Linc.

This question was asked about the related product: GE - 5.6 Cu. Ft. Slide-In Gas Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Slate

• A:Answer The gas hook-up kits are purchased separately. It usually adds it to your cart as "accessories needed", or something to that effect.

  Answered 1 year ago by KarenGVerified Purchase

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Q: QuestionI wanted a fingerprint resistant stainless slide in range, will this match GE fingerprint resistant fridge/dishwasher/microwave? The description of this range just says stainless not fingerprint resistant??? Thanks

Asked 4 years ago by Merleam.

This question was asked about the related product: GE - 5.6 Cu. Ft. Slide-In Gas Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel

• A:Answer Hi there, and thanks for your interest in this slide-in range! We appreciate how important the appearance of your range is, and are happy to advise. The main difference between our fingerprint resistant and stainless steel products is that fingerprint resistant units don't require the use of a 'stainless steel cleaner' (such as Cerama Bryte). While we do recommend stainless steel approved cleaning products for this range, if you use such a product you should be able to keep the range looking just as flawless! Additionally, when we designed the fingerprint resistant finish we made it to blend well with our traditional stainless steel models. Fingerprint resistant may have a slightly more satin (less reflective) finish, but overall has excellent color harmony with stainless steel and should not clash in your kitchen. We hope this helps, and are confident this range would make a great addition to your home. Wishing you all the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionJust received the range. The oven door seems very lightweight and can be opened with one finger. Is this the norm or can the tension be adjusted? Seems to me that it may be somewhat unsafe if baking something and a child can easily open.

Asked 1 year ago by Marni.

• A:Answer I’d say you may want to call for service on that from GE while it’s in warranty - I purchased the same range back in November and it has a very strong seal when closed (as an adult I can open with one finger but just barely as it take a lot of effort) so I’d assume it shouldn’t be as easy to open as you are mentioning

  Answered 1 year ago by RedbrickguyVerified Purchase

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Q: QuestionCan burner be manually light during power outages?

Asked 2 years ago by Al.

• A:Answer Yes. Ignitor is visible and you can light it manually. Great oven, btw. Works well and has great features.

  Answered 2 years ago by nancy

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Q: QuestionHow to set up clock

Asked 3 years ago by Anonymous.

• A:Answer Press zero for 3 seconds, enter the time, press start.

  Answered 3 years ago by 1234Verified Purchase

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Q: QuestionCan this stove be converted to propane? Conversion kit?

Asked 3 years ago by TonyM.

• A:Answer Hello. That's a great question! Yes, it can. The LP Conversion kit is included with the range. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWill this oven work in an island setting?

Asked 3 years ago by Anonymous.

• A:Answer Hello- Thanks so much for your interest in our beautiful Slide-In Gas Convection Range. This can be installed in an island setting just fine. If you have any additional questions, please reach out to us directly. We are always happy to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes the "intergrated" grate at the center come off, for cleaning? What does integrated mean? Is it removeable? On GE Model JG760SPSS

Asked 3 years ago by crsshill.

• A:Answer Yes it is removable. It has an integrated look when in place.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionI'm confused, the description says convection range, but another customer asked if it was a standard convection oven and was told NO when the question was answered. Is there a difference in the type of convection oven? And is this one convection or not?

Asked 4 years ago by Devy.

This question was asked about the related product: GE - 5.6 Cu. Ft. Slide-In Gas Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel

• A:Answer Hi - Thank you for your interest in a GE gas convection range. We apologize for any confusion. We're not really sure what was meant in the previous question by "standard" convection. We did however advise the consumer that this model was a convection model. While we do offer various styles of convection cooking in our electric ranges, our convection gas ranges all function in the same manner. This GE gas model range offers convection cooking functions in addition to traditional bake. We hope you choose GE for your home. Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWe turned of the gas to the oven, we forgot to turn it back on, we put stuff in the oven, and the fire was lit, we realized it isn't getting hot enough which reminded me to turn the gas back on. But how come the fire was on in the oven without the gas on

Asked 7 months ago by Sam.

This question was asked about the related product: GE - 5.6 Cu. Ft. Slide-In Gas Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel

Q: QuestionDoes this have the downdraft venting?

Asked 1 year ago by Dave.

Q: QuestionWe love the features of this range. We are looking for the same feature set along with a built-in warming drawer. (Is this a version of the range that has a warming drawer (and not just a storage drawer)?? Thank you!!

Asked 1 year ago by DD.

Q: QuestionHow do you change the volume of the timer?

Asked 1 year ago by Les.

• A:Answer No idea. Search owners manual?

  Answered 1 year ago by BreadismythingVerified Purchase

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Q: QuestionIs this item able to be leveled?

Asked 1 year ago by gvilla75.

• A:Answer Yes

  Answered 1 year ago by SidewinderVerified Purchase

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Q: Questionit says 30" width is that the exact measurement from wall to wall?

Asked 2 years ago by melanie.

• A:Answer from cabinet to cabinet...........yes it is exactly 30 inches width. I was concerned about the same thing........but it fit's perfectly.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questiondoes the range top overhang the countertop on sides and back? what is the required dimensions of cutout at countertop? is there a trim kit?

Asked 2 years ago by jeff.

• A:Answer It comes up against the counter top but does not go over mine. Previously I had a free standing range in the space and no modifications were needed. No trim kit came with it. I did pay to have it installed.

  Answered 2 years ago by AnonymousVerified Purchase

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