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Page Showing 41-60 of 85 questions
  • QuestionWhat is the manufacturers warranty?

    Asked by Warranty.

    • Answer Hi - Model JGS760SELSS comes with a Limited 1-year entire appliance warranty. See written warranty for full details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-85221-2.PDF - GE Appliances Repair is well equipped to take full and comprehensive care of your appliances. Conveniently schedule service online at GEAppliances.com/service or call GE Appliance Service at 1-800-GECares (1-800-432-2737); Monday – Friday: 7 a.m. – 10 p.m. ET; Saturday – Sunday: 8 a.m. – 6 p.m. ET. Thanks for considering GE. We'd love to have you in the family! Sue

      Answered by GE Answers

  • QuestionI have been using this slide-in range for about 1 month and every time we use the oven there is very noticeable whirling sound coming from the oven exhaust at the back of the stove. Sounds like buzzing vibration. Is this normal?

    Asked by Will.

    • Answer Hi Will - Thanks for reaching out to us and for choosing GE® 30" Slide-In Front-Control Convection Gas Range JGS760SELSS! The Convection feature on select gas range models incorporates a two-speed fan in the rear of the oven that circulates hot air throughout the oven. The fan runs at 2 speeds (low and high) on convection bake. The fan will only run when the bake burner is off during the convection bake. The fan does not run when the bake burner is on and calling for heat. The fan will cycle on and off frequently; this is normal. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionIs the convection oven suppose to have a very heavy gas odor when being used? Because mine does, is it normal?

    Asked by Dee.

    • Answer Hi Dee - Thanks for choosing GE! We can certainly understand your concern when smelling gas. When the oven first starts, it is normal to detect an unusual odor coming from the range. This odor is caused by the combustion of gas at the burner, and it will go away within a few minutes as the oven heats up. Unburned gas also has an odor. It is completely different from the odor caused by the combustion of gas. Some people equate the odor of unburned gas to the smell of rotten eggs. It is not normal to smell unburned gas in your home, therefore, if you smell gas, you should: *Open the windows. *Do not touch electrical switches. *Extinguish any open flame. *Promptly call your gas supplier from a phone outside your home. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We’re glad to have you in the family and hope this is helpful. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionDoes this range come with a LP conversion kit?

    Asked by Kelly.

    • Answer Thanks for choosing GE Model # JGS760EELES! We have good news. All of our gas cooking appliances come ready to be connected to natural gas and also come with an LP conversion kit to connect to LP (Liquid Propane). The conversion instructions are located in the wiring diagram (mini-manual) and are included with the LP kit attached to the appliance near the pressure regulator. We recommend a qualified installer or servicer convert the gas range to the proper gas supply needed. The conversion must be in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. We’re glad to have you in the family. Enjoy! Sue

      Answered by GE Answers

  • QuestionDoes the oven have the steam clean or self clean option??

    Asked by Darcy.

    • Answer Hi Darcy - Thanks for considering GE® 30" Slide-In Front-Control Convection Gas Range JGS760SELSS! The range has both Self-Clean and Steam Clean options so you can choose how you want to clean your oven. Also, check out matching GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS with Four-speed, 400-CFM venting fan system. Quickly removes smoke, steam and odors from the cooktop to keep kitchen air fresh and clean. Keep in touch! Sue

      Answered by GE Answers

  • QuestionDoes this range come in dual fuel?

    Asked by Debbie.

    • Answer Hello Debbie. We are glad to assist. This range does not come in a dual fuel version. Thanks for checking. Olga

      Answered by GE Answers

  • QuestionDRIP PANS AVAILABLE???? Are there drip pans or mats to put under the grates in case of spillovers? I just purchased this stove and just noticed this. It would sure help with clean up. Love it so far. I will give a full review when I have used it more.

    Asked by KGK.

    • Answer Hi KGK - Thanks for choosing GE! Drip pans are not available for models with edge-to-edge cooktop. The range has a deep recessed, porcelain enamel cooktop with sealed burners to contain spills making clean-up easier. In addition to the Use and Care Manual, check out the following link - PORCELAIN ENAMEL COOKTOP CLEANING INSTRUCTION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16856 - Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

  • Questiondoes this have a dehydrate option?

    Asked by dehydrate.

    • Answer Hi - The range does not have a dehydration option. The oven temperature can be set between 170F and 550F. It is best to use specific appliances designed for dehydrating. We do not manufacture a dehydrator. Thanks for your interest! Sue

      Answered by GE Answers

  • QuestionHi, Do i need a 220 outlet or is a 110 satisfactory for this range?

    Asked by rick.

    • Answer Hi Rick - GE® Convection Gas Range JGS760SELSS operates on 120v;15A. We suggest to view the Installation Guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11061-1.pdf - Check out matching GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS (Two-speed, 300-CFM venting system) and GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS (Four-speed, 400-CFM venting fan system). Thanks for your interest! Sue

      Answered by GE Answers

  • QuestionThe stove that I want to replace is 29 7/8 wide. Will this range fit in the current cutout?

    Asked by lmelodia.

    • Answer yes the opening is 31 1/2 inches what is the depth?

      Answered by BSBS

  • QuestionJust bought this range and the delivery man checked everything but on the convection mode the convection fan didn’t work even after reaching the desired temperature , what’s the problem?

    Asked by Shvaradz.

    • Answer Hi Shvaradz - Thanks for reaching out to us and for choosing GE! The range offers Bake (traditional -no fan) and Convection Bake cooking modes. Be sure to choose Conv Bake. The fan will only run when the bake burner is off during the Conv Bake mode. The fan does not run when the bake burner is on and calling for heat. The fan will cycle on and off frequently; this is normal. Also, the fan will not run when the door is open. If it is not operating properly, please take advantage of your warranty and schedule a service appointment online at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). We are confident our qualified factory service technicians can resolve any issues to your satisfaction. Keep in touch! Sue

      Answered by GE Answers

  • Questionjust purchased and had it installed by Best Buy.I see a reference that it should have a rear trim put on prior to installation.Did not come with the product and did not install one. Is this rear trim piece extra? Not the trim kit either I know is extra.

    Asked by Neil.

    • Answer Hi Neil - Thanks for choosing GE! Yes, for all installations, install the required rear trim to back of range with 4 screws provided as shown on page 2 of the Installation Instructions at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11061-1.pdf - If missing from a new range, please contact us at GEApplianceparts.com - Keep in touch! Sue

      Answered by GE Answers

  • QuestionI know that there are different BTU's for the burners. Could someone please tell me the BTU's for the burners? Front Left BTU? Front Right BTU? Rear Left BTU? Rear Right BTU? and finally the Center/Griddle BTU?

    Asked by BTUs.

    • Answer Hi - Burner BTU's: Left Front 18,000 BTU; Left Rear 5,000 BTU Precise Simmer; Right Front 15,000 BTU Power Boil; Right Rear 9,500 BTU; Center 10,000 BTU Oval. Thanks for viewing GE! Sue

      Answered by GE Answers

  • QuestionIt looks like the display is sunken into the surface top. Does this collect crumbs and spills? It looks like it would be a fuss to get clean. Thanks!

    Asked by familyhandyman.

    • Answer The display is recessed, and being subject to the law of gravity, will indeed collect any spills that fall on it. It's very easy to clean, though.

      Answered by mymadeupname

  • QuestionHow much liquid can the cooktop hold if something boils over without spilling down the sides?

    Asked by Bo3bG.

    • Answer Quite a lot.

      Answered by Gran2nineplus

  • Questionwhat is needed extra to be LP ready

    Asked by Brown951.

    • Answer Hi Brown951 - All of our gas cooking appliances come ready to be connected to natural gas and also come with an LP conversion kit to connect to LP (Liquid Propane). We recommend a qualified installer or servicer convert the gas range to the proper gas supply needed. The conversion must be in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The conversion instructions are located in the wiring diagram (mini-manual) and are included with the LP kit attached to the appliance near the pressure regulator. Thanks for choosing GE! Sue

      Answered by GE Answers

  • QuestionCan it be converted to propane?

    Asked by Jp.

    • Answer Hi Jp - Yes! All of our gas cooking appliances come ready to be connected to natural gas and also come with an LP conversion kit to connect to LP (Liquid Propane). We recommend a qualified installer or servicer convert the gas range to the proper gas supply needed. The conversion must be in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The conversion instructions are located in the wiring diagram (mini-manual) and are included with the LP kit attached to the appliance near the pressure regulator. Thanks for choosing GE! Sue

      Answered by GE Answers

  • Questionhow high from the floor are each of the handles; for the oven and the storage drawer?

    Asked by mamee.

    • Answer Hi Mamee - Height of the oven handle from the floor is 29 1/4". Height of the storage drawer handle from the floor is 6 1/4". Note: Handles may be up to ½” higher after leveling with counters. We suggest to view the Quick Specs for more dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGS760BEL_DEL_EEL_SEL_R2_17.pdf - Thanks for considering GE! Sue

      Answered by GE Answers

  • QuestionIs the griddle true cast iron? Also can I remove the handles and instal handles from the cafe line? The handle to open the stove and hot case. Thank you!

    Asked by Prairie.

    • Answer Hi Prairie - The non-stick griddle included with the range is aluminum. We also offer optional CAST IRON REVERSIBLE GRILL/GRIDDLE JXGRILL1 (sold separately). Also, the Cafe and GE handles are not interchangeable. Explore our Café Customizable Professional Collection. On nearly every piece, you have the option to change your hardware to a different finish to bring your personal kitchen vision to life. Take a look: https://www.cafeappliances.com/custom-hardware - Thanks for your interest. Keep in touch! Sue

      Answered by GE Answers

  • QuestionHow do you lock the even door?

    Asked by Matt.

    • Answer Hi Matt - The oven door cannot be locked except during self-clean cycle. The door automatically locks during the self-clean cycle and will remain locked after the self-clean cycle until the oven cools below the unlocking temperature. See page 23 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-85221-2.PDF - Keep in touch! Sue

      Answered by GE Answers