“Just bought the GE 50 pt dehumidifier #ADHE50BWF. First day it did not drain to sump pump & filled the bucket. My previous dehumidifier I returned because it also stopped draining to sump pump (after 11 months) Hose seems fine & angled good. Hose prob?”
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You got it to work for 11 months! Lucky you. Probably a bad pump, but the unit will fill almost to the top of bucket before pumping.
Sorry, there was a problem. Please try again later.We’d like to assist with the issue you’re having with the bucket filling when the dehumidifier has been set up to drain through a hose. We recommend reviewing the instructions regarding draining through a hose on page 7 of the manual, to ensure everything is set up correctly. The manual is linked on Best Buy’s product page for the dehumidifier, under the ‘Features’ section when you scroll to the bottom. We also suggest making sure there’s a good connection where the hose attaches and that there’s a rubber washer properly installed in the end of the hose. If the connection is loose, it can be gently tightened with pliers. More tips about addressing an issue with draining through the hose are available in an article on our GE Appliances website titled “Dehumidifier - Drain Hose Issues”. That can be viewed on our website when you look up the title and click the ‘Support’ tab. If you continue to have the issue and think the dehumidifier isn’t operating as designed, information about the warranty is available on page 13 of the manual. Our warranty team can be contacted directly at 1-833-4BODEWELL.
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