Questions & Answers

Q: QuestionDoes the range come with both the griddle and the grate for the center burner? I see them both pictured.

Asked 6 years ago by Khagot.

• A:Answer Hi Khagot - The range is equipped with an extra-large, integrated non-stick griddle. OPTIONAL ACCESORY CENTER CAST IRON GRATE JXGRATE1 is sold separately. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDo the 2 ovens share heat or vent into each other? If I cook something in the upper oven does that the air from the upper oven vent into the lower oven or does it go straight out from the upper oven?

Asked 6 years ago by Gold123.

• A:Answer Hi Gold123- The ovens are separate compartments and do not share heat. The upper oven does not vent into the lower oven. The oven is vented in the center of the backsplash area. GE double oven ranges allow you to cook two different dishes at two different temperatures at the same time. The upper oven has Bake, Broil Hi/Lo, Warm cooking modes. The lower oven has Bake, Warm, Convection Bake and Convection Roast cooking modes. For venting, check out our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS with four-speed, 400-CFM venting fan system to quickly remove smoke, steam and odors from the cooktop to keep kitchen air fresh and clean. Thanks for choosing GE. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan I buy a grate separately to use in the griddle area?

Asked 7 years ago by Queenbee.

• A:Answer Yes you can! I bought the grate at Best Buy for 50.00! I use the grate more than I use the grill!!

  Answered 7 years ago by MariaVerified Purchase

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Q: QuestionWith the control lock, does it lock the burner knobs or just control of the oven?

Asked 8 years ago by Joe1889.

• A:Answer it only locks the ovens not the knobs

  Answered 8 years ago by MimiVerified Purchase

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Q: QuestionDoes this oven come with the propane conversion kit?

Asked 5 years ago by Propane.

• A:Answer Hello Propane - Thank you for your interest; we are happy to help! Yes, the range model JGB860SEJSS comes with a LP conversion kit. We are glad you checked. Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the height of the oven adjustable? If so what is the minimum height?

Asked 6 years ago by NewKitchen.

This question was asked about the related product: GE - 6.8 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range

• A:Answer Hi NewKitchen- Height to Cooking Surface is adjustable 36" - 36 1/2". We suggest to view the Quick Specs at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGB860DEJ_c2.pdf - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat color are the grates on the white oven?

Asked 7 years ago by Linda.

This question was asked about the related product: GE - 6.8 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range

• A:Answer Hi Linda- The cast iron grates are matte black and dishwasher safe. Thanks for considering GE. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionUnderstanding that we will have to light the pilot light / burners, will the stove top work if the power is out? I read about another brand where the gas isn't accessible to the stove top once the power is out.

Asked 7 years ago by RedPat.

• A:Answer Yes you can use the stove top if the lights go out. You just need to light them with a match or lighter.

  Answered 7 years ago by MariaVerified Purchase

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Q: QuestionWe have propane, not natural gas. I was told we might need a special connector. Is that correct?

Asked 8 years ago by Lizzy.

• A:Answer Hi Lizzy- The LP (Liquid Propane) Conversion Kit is included with the range. GE Appliances recommends a qualified installer or servicer convert the gas range to the proper gas supply needed. The conversion must be in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. Keep in touch! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: Questiondoes this stove come in white?

Asked 8 years ago by burt.

This question was asked about the related product: GE - 6.8 Cu. Ft. Freestanding Double Oven Gas Convection Range - Black Stainless Steel

• A:Answer Hi Burt- We have great news! The model number for the range in white is JGB860DEJWW (White). Keep in touch! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionDoes this range require ventilation to the outside?

Asked 9 years ago by EMC.

• A:Answer Hello EMC - this is Nancy at GE Appliances and I am happy to help you. This range vents internally at the rear of the cooktop, at the top and bottom of the oven door and at the bottom of the range. It does not require external ventilation; however, we recommend installing this under a vent hood or over-the-range microwave. I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionWhy is this GE model not available for pick up or delivery in the metro Philadelphia-Wilimington DE area?

Asked 4 years ago by cjsinphilly.

Q: QuestionDoes it have a storage drawer? The specifications says it has a storage drawer, but it doesn't look like there is one in the picture. Can someone let me know whether or not it does indeed have a drawer? If so, where is it?

Asked 4 years ago by StacyB.

Q: QuestionHow do you light the stove

Asked 5 years ago by Chelz.

• A:Answer Hi Chelz, thanks for reaching out! This oven actually does not have a pilot light that you need to manually light. It instead has electric ignition. The automatic pilotless ignition (also called automatic electric or automatic electronic ignition) eliminates the need to light the burners. It also saves money by using less gas than a standing pilot range. Because this system has no standing pilot light, no gas is being used unless it is needed. - With the spark igniter system, electricity simply sparks when the control is turned to the LITE position. Gas is simultaneously released and ignites when it comes in contact with the spark. Should there be a power failure, the oven will not function but the burners may be lit with a match. Simply hold the match near the burner, turn the control to LITE. Exercise extreme caution when lighting the burners in this manner. - The glo-bar in the oven will cycle on and off with the oven temperature. When it cycles on to heat, the gas valve opens and the gas is ignited. When the oven is at temperature, the gas valve closes there are no longer flames. You only use gas and see flames in the oven when the oven is actively heating. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow much CFM needed from hood vent

Asked 5 years ago by Walt.

• A:Answer Hi Walt - Thanks for choosing GE! Most range or cooktop models do not require a ventilation system or have a CFM requirement; however, we recommend checking the local residential codes in your area to see if one is required. Check out matching GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven Model #:JVM7195SKSS with four-speed, 400-CFM venting fan system to quickly remove smoke, steam and odors from the cooktop to keep kitchen air fresh and clean. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionAre they self cleaning?

Asked 5 years ago by Dancer.

This question was asked about the related product: GE - 6.8 Cu. Ft. Freestanding Double Oven Gas Convection Range

• A:Answer Yep. Steam clean feature works great.

  Answered 5 years ago by foneschlomo

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Q: QuestionWhat is the temperature range on each of the ovens?

Asked 5 years ago by Pez1704.

This question was asked about the related product: GE - 6.8 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range

• A:Answer Hello Pez1704 - Thank you for your question. We are happy to help! Both ovens have the following range for Bake and Convection Bake or Roast Temperatures:170-550 degrees F. The upper oven Broil temperature ranges are: Hi broil: 550 degrees F; Low broil: 450 degrees F. We hope this information is helpful. Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionI currently have an oven that is connected via propane. I am not able to adjust the amount of flame so it is either very high or off. Can you adjust the amount of gas for each burner? I would be replacing the existing with this model.

Asked 5 years ago by Gary.

• A:Answer Hi Gary, To adjust the height of the flame, and thus the amount of gas that is being expelled from the burner, you would simply need to adjust that via the knobs on the front of the range. The higher the setting, the more gas that is used and the bigger the flames. But, there is no way to manually adjust how much gas is used on each of those settings. Your gas conversion or installation should be done by a technician or a qualified gas installer. We hope that this helped! Thank you so much for your question. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow long is the power cord on the GE 6.8 free standing double oven? Than You!

Asked 5 years ago by Andy77.

This question was asked about the related product: GE - 6.8 Cu. Ft. Freestanding Double Oven Gas Convection Range

• A:Answer Hello Andy77. The power cord is 4 ft. long. Thanks for checking. Olga

  Answered 5 years ago by GE Answers

  
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