A:AnswerHello- Thank you for taking the time to reach out to us. We looked at other chest freezers in our catalog and can confirm that they are only designed to be manually defrost. We do apologize for any inconvenience this may cause. If you have any additional questions let us know. Take care! Dianna@GEA
A:AnswerHello, the headquarters for GE Appliances will remain in Louisville, Kentucky, which is the site of our largest manufacturing facility. Every one of us, including our leadership team, is committed to continuing to deliver quality products and services. You can purchase GE appliances with the confidence that you have come to expect from GE, and the security of knowing that all service and warranty obligations will be honored. We hope you have a great day! - Matthew@GEA
A:AnswerHello - We'd love to help you. Carton dimensions are as followed: 38.8" Width; 34.8" Height; 21.5" Depth. We hope this helps! Have a great day. -Shayla@GEA
A:AnswerHi - Thank you for your interest in a new GE Chest Freezer. Yes, the lid will remain open so it can easily be loaded with your food items. We hope you choose this great model for your home. Kind regards - Vikki@GEA
A:AnswerHello there,
We're quite sorry to hear that your door was damaged and can't seal well anymore. It's understandable how much of an inconvenience that is. You can purchase a top lid (part WR78X21304) by contacting our parts store at 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. Hope this was helpful. Mike@GEA
A:AnswerThanks for considering this amazing freezer for your home! We’re happy to let you know this unit weighs approximately 75 pounds. Please let us know if we can answer any additional questions. -Gina@GEA
A:AnswerI ve had my chest freezer for 2 months and am very pleased with it. It is very quiet. I dont hear any noise or humming from it. Would buy this freezer again!
A:AnswerHi - Thank you for your interest in a GE Appliances chest freezer. While wall thickness is not a dimension that is listed in the engineering specifications we can provide approximations based on the exterior dimensions and the interior dimensions of the freezer. The approximate wall thickness for the front and back walls are approximately 3.22" and the approximate thickness for the left and right walls are 2.47". We hope this provides the information you need. Kind regards Vikki@GEA
A:AnswerWe appreciate your reaching out with this question! This chest freezer does not have wheels or rollers. Additionally, there are not optional wheels or rollers that are available and we do not recommend that you attempt to install them. We apologize for any inconveniences this may cause. If you have any other questions for us, please let us know. -Chris@GEA
A:AnswerHi - Thank you for reaching out to us and for your interest in a new GE chest freezer. The rated running amps is 1.2. We hope this helps. Kind regards - Vikki@GEA
A:AnswerHello- Thanks so much for checking with us. We recommend keeping the freezer in the upright position. If transporting it in an upright position is not possible, lay it down on the compressor side of the unit. Be careful to secure the door to prevent it from opening. Set it upright in its final location and allow the freezer to sit for the same amount of time that it was on its side (24 hours maximum). Do not plug the unit into the electrical receptacle without allowing this settling time. The unit can be damaged if it is plugged in prematurely. We hope this is helpful! If you have any additional questions in the future, please let us know. We are here to help! Joyce@GEA
A:AnswerHi there, this is a really good question. The correct operating temperature for our chest freezers is -5 to +5 degrees F. Let us know if any other questions come up. Thanks! -Mikayla@GEA
A:AnswerHello. Thanks for reaching out! In most climates, defrosting will be necessary only about twice a year, and can be done in about 7 easy steps. Check out page 6 here: https://files.bbystatic.com/zMjcR68SkWJkrxuK7Q5B4A%3D%3D/41577c7d-0ea3-4bae-a761-ac0172950756.pdf for more details. If you have any additional questions, please reach out. We are happy to help! -Kianna@GEA
A:AnswerWe truly appreciate you reaching out with your question and are happy to help! No, this chest freezer does not have wheels, but instead has leveling legs. We apologize if this causes any inconveniences. Let us know if there is anything else you have questions on and we will be happy to help! -Chris@GEA
A:AnswerWe ordered one on December 30. It had been previously out of stock, but showed up one day so I ordered it. It was supposed to be delivered late January, but was back ordered. It was finally delivered in early February. I would suggest checking every day and you might get lucky like I did. I even got free shipping to home. Be patient and persistent and you'll eventually get your freezer.
