Questions & Answers

Q: Questiondoes the dryer have a lint filter

Asked 1 year ago by Anonymous.

• A:Answer Yes, this model has a removeable up-front lint filter that pulls up from the bottom of the door opening. For a helpful illustration, see page 11 of the Owner’s Manual which can be viewed at the bottom of the Features tab on the product page of the Best Buy website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWill this unit stack on an older model. Model # GFW650SPN0SN. Wash machine.

Asked 2 years ago by Anonymous.

Q: QuestionDoes this dryer come with all needed parts to install? Both for gas and steam?

Asked 2 years ago by Anonymous.

• A:Answer You will need to purchase separately kits for the installation. We had some of these from a previous washer/dryer, but Best Buy installers will not use old parts. They will only install new parts with a new purchase.

  Answered 2 years ago by GEWasherVerified Purchase

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Q: QuestionIs there pedestal stand with a drawer you can buy for this machine? If so, does Best Buy also sell the pedestal?

Asked 3 years ago by JulBon.

• A:Answer Yes. There is a pedestal option with or without the drawer. I purchased the pedestal with drawer through Best Buy.

  Answered 2 years ago by SynthiaDVerified Purchase

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Q: QuestionA part keeps falling out of the inside of the dryer. There are two metal pieces located inside the drum just below where you insert the lint basket. I cannot find the part in any of the diagrams, and I’m wondering what it does and if it needs to be there.

Asked 3 years ago by JBen.

• A:Answer Hello there, we are confident that our factory service and repair team will be able to address this issue for you. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. We look forward to assisting you! -Elliot@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the BTU output?

Asked 3 years ago by Ryan.

• A:Answer GAS BTU/HR 22,000

  Answered 3 years ago by 314RGVerified Purchase

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Q: QuestionWhere can I buy parts for this model. My didn't come with leveling legs.

Asked 3 years ago by Anonymous.

• A:Answer Hi there, we're so sorry to hear your new dryer didn't come with leveling legs. We understand how frustrating this would be for you and we're happy to help. We first suggest reaching out to your local Best Buy. If they don't have any, please call our Parts Team at 1-800-626-2002 so that they can help get you taken care of. We hope you find this useful and we're wishing you the very best. - Guy@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI’d like to stack this dryer atop my washing machine (compatible model). Does Best Buy sell the kit to do this?

Asked 5 years ago by SJ.

• A:Answer Yes. I have mine stacked and Best Buy installed and stacked it

  Answered 3 years ago by AmberVerified Purchase

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Q: QuestionOn the dryer water inlet valve for the steam cleaning feature there appears to be a plug in the valve. Does this need to be removed prior to hooking up the hose, or is it some type of flow restrictor? Nothing in the manual indicates removing it.

Asked 5 years ago by John.

• A:Answer Hello John, Thanks for reaching out. We're happy to help you. The plug in the water inlet valve does not need to be removed. This plug is necessary for a proper connection. We hope this helps. Best wishes -Mike@GEA

  Answered 4 years ago by GE Answers

  
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