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We’re sorry to hear ice has formed as we can imagine how annoying this might be. To help with this, please turn the fan or cooling on the highest setting it has. If you need additional assistance, please let us know. We’re always here to help. -Gina@GEA
Sorry, there was a problem. Please try again later.I would try looking in the manual that came with it. There's troubleshooting in the back. Mine look like it had fog coming from the air conditioner. Troubleshooting said the fan speed was too low. I put it on high and I haven't had the problem since.
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