Questions & Answers

Q: QuestionWhat is the maximum room size this air conditioner is designed to cool?

• A:Answer This air conditioner is designed to cool rooms up to 700 square feet.

Q: QuestionCan I control this air conditioner with my voice?

• A:Answer Yes, you can control the unit with voice commands after connecting it to a smart speaker like Amazon Alexa or Google Assistant.

Q: QuestionWhat is the BTU cooling rating for this air conditioner?

• A:Answer This air conditioner has a BTU cooling rating of 14,000 BTUs.

Q: QuestionDoes this air conditioner have an energy saving mode?

• A:Answer Yes, it features an Eco Mode that automatically turns off the fan and compressor when the desired temperature is reached, saving energy and costs.

Q: QuestionDoes this GE air conditioner come with a remote control?

• A:Answer Yes, this air conditioner includes a remote control for easy adjustments.

Q: QuestionMy windows width is 22". the specs say this unit is 20 3/16" in width. Why do I need a minimum of 26 1/8" width? Will this unit fit in my 22" wide window?

Asked 5 years ago by Salt.

• A:Answer The unit without the side curtain frames and curtains is 20 3/16". If you install without the curtains, it will fit, but you will have to make custom curtains or weather seals. I have 2 Air Conditioners installed in this fashion and they both still work great.

  Answered 5 years ago by DANIELCOMPTONVerified Purchase

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Q: QuestionWhat is the difference betweek this Model AHP14LZ and the Model AHY14LZ GE currently has listed on their web site?

Asked 5 years ago by FCTom.

• A:Answer Hi FCTom, thanks for reaching out! Based on our research, model AHP14LZ is only available at Best Buy. Both of these models are functionally the same, except a cosmetic change on the front grill. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan u plug into normal outlet?

Asked 5 years ago by Anonymous.

• A:Answer Hello and thank you for reaching out about this excellent air conditioner. This model should be plugged into the standard, 115 volt, 3 prong outlet. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow many inches of the air conditioner extend out the window and how many inches are inside the room? I have a tight window space due to a staircase and no more than 19 inches of the ac unit can extend out the window. Please answer asap. Thanks.

Asked 5 years ago by bobby.

• A:Answer Well it extends into the house about 3.5 inches and the it extends outside about 13 inches . This does not include the inches that sits inside the window. Hope this helps

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionHow many watts does it use daily?

Asked 5 years ago by Alex47.

• A:Answer The product specs say it pulls 11.2 Amps at 115 Volts. Multiply those together and you get 1288 Watts so it is approximately a 1200 Watt unit. If you know the number of hours you typically run a unit, you can multiply the Watts by the hours to get your daily Watt-Hours.

  Answered 5 years ago by MaximumCookieVerified Purchase

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Q: QuestionDO YOU HAVE AIR CONDITIONER FOR CASEMENT WINDOWS????

Asked 5 years ago by SANDMAN.

• A:Answer Hi Sandman - Thanks for viewing GE! Portable Air Conditioners are good choice for locations where you cannot install a window unit, like sliding or casement windows. View BENEFIT OF USING A PORTABLE AIR CONDITIONER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37274 - GE - 550 Sq. Ft. 13,500 BTU Portable Air Conditioner - White Model: APCA14YZBW. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this dehumidify while cooling?

Asked 5 years ago by Joe.

• A:Answer Yes as all air conditioners do.

  Answered 5 years ago by RicterVerified Purchase

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Q: QuestionDoes this have auto shut off for temp?

Asked 5 years ago by Jodi.

• A:Answer Hi Jodi - Thanks for viewing GE Model AHP14LZ! Yes, an electronic thermostat is used to maintain the room temperature. The compressor will cycle on and off to keep the room at the set level of comfort. Keep in touch at GEAppliances.com. Stay cool! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhy does GE build a ac unit that fails 2 weeks after warranty is up. That’s what happened to mine. All the lights on the board just blink and it goes off. Filter is clean. Has plenty of power going to it. I have a HVAC license. It’s Electronic issue.

Asked 4 years ago by bigbicep24.

• A:Answer Hello- We can understand your frustration considering you are having these issues right outside of the warranty period. We would like to look into this for you. Please send us a private message with your model and serial number, address, email address and phone number via social media. Thank you! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this unit require outside mounting brackets? I’be read in general only units weighing over 100 pounds require outside mounting brackets but I want to be sure. Thank You.

Asked 4 years ago by Josef.

• A:Answer Hello, thank you for your question and for your interest in this gorgeous air conditioner. There are no outside mounting brackets that are needed for this air conditioner despite its weight. We recommend you check out the installation instructions found on page 8 of the owner's manual for more information on installing this air conditioner. You can find the owner's manual on our website on the product page. We hope this helps! -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionwhat country are GE air conditioners built?

Asked 5 years ago by nalagirl.

• A:Answer Hello nalagirl, Thank you so much for reaching out. We're happy to answer your question. The room air conditioners are manufactured globally. The country of origin is shown on the Model/Serial rating plate as well as the packaging. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan this AC be used through wall ? If so What's the best way to set this ac up when being placed through the wall?

Asked 5 years ago by Alliah.

• A:Answer Hello Alliah - Thank you for reaching out about this excellent air conditioner. To install a window unit as a built-in, some modifications must be made. To do this: Determine the size of the hole for the case and cut it about 1/8" larger (excluding ez-mount side retainers). Be sure the proper voltage wall plug is near the opening. Frame the opening to support the air conditioner. Add flashing (a metal covering) over the bottom of frame opening and 1" up the sides to prevent any water dripping between inner and outer walls if the case should leak. Remove chassis and ez-mount side panels from case. Seal the holes in the case left by the ez-mount screws with duct tape. note: the only 4-sided case currently made are "J" cases,the rest are 3 sided. Slide empty case into opening and secure to wood frame with 1" wood screws obtained locally. Holes may have to be drilled in the sides of the case to secure the unit. Do not drill through the floor, it may cause leaks. Caulk all 4 sides of outside case to prevent moisture leaking to interior. Re-install chassis and grill in the case. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow much does air conditioner weigh

Asked 5 years ago by Liz.

• A:Answer 72.45 pounds

  Answered 5 years ago by Zboo

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Q: QuestionIs the cord length really 6 inches as stated? or did you mean 6 feet?

Asked 5 years ago by Hammy.

• A:Answer Cord approximately 3ft.

  Answered 5 years ago by HappinessVerified Purchase

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