“For WiFi is 2.4GHz required, or is it compatible with 5GHz? Why isn't such important information mentioned in the description or specifications? GE website merely says "Wireless Connectivity WIFIBLE", i.e. Wi-Fi and Bluetooth Low Energy (BLE).”
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Hello - Thank you for the great question! Cync Indoor Smart Plugs require a home SSID Wi-Fi network with a 2.4 GHz network band (802.11 B/G/N) that support WPA or WPA2 with AES encryption. If you have any additional questions please do not hesitate to contact at us 1-844-302-2943 and a member of our support team will be happy to assist! -Cync Support
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