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Questions & Answers

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  • QuestionDoes this require a neutral wire? if not, are there any other switches that does not require a neutral wire?

    Asked by Jackie.

    • Answer Hello Jackie, Thank you for reaching out. This product is manufactured by GE Lighting, not us. If you have any questions about this product, please reach out to GE Lighting at 1-800-435-4448. Wishing you the best. Mike@GEA

      Answered by GE Answers

  • Questioncan the wifi light switch work with computer or only with smart phone

    Asked by yitz.

    • Answer Hello Valued Customer, thank you for your question. This device is designed for use with mobile phones. You should be able to use this with any mobile device that can download the MyTS application. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (541064) if you decide to give us a call. Thank you.

      Answered by Tech Support