“The control panel on the Microwave I recv'd does not match the photos. It is a wavy, gloss film, with ZERO tactile feel. I want the material in the pictures and same as your Profile Ranges. How can I get the microwave advertised/shown in photos?.”
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GE's answer is a misdirection. The images for the PVM7179 microwave above show a control panel that is *NOT* "Dorian Dark". (Nevermind that other microwave part number, nothing to do with this topic.) The control panel shown above (on Best Buy and GEaplliance.com websites) is what the customer wants (to match the upscale look of the Profile PHB920 induction range that customer also purchased). This plastic, glossy "Dorian" control panel is a mismatch, looks, and feels cheap. What can GE do to provide the control panel desired, and as shown in their photo's of this oven? (I attached actual photo in my sunny kitchen. Note how microwave panel reflects everything and looks/is cheap. Range has the matte control panel that the microwave is advertised to have. BTW- the plastic shipping film has been removed). How can consumer get what is shown?? Can you offer another convection model ?? For example, the Cafe model shows the matte brown/gray panel too...does it really have it? Or is really the cheap Dorian Dark also??)
Sorry, there was a problem. Please try again later.Hi BrownieButtons - Thanks for choosing GE! Previous model PVM9179SFSS had the lighter gray control panel and is no longer available. The replacement model PVM919SKSS has the Dark Dorian control panel color which is very dark gray. The microwave has a plastic control panel. Also, many microwaves are now packed with a plastic film applied to the outside of the door and control panel to prevent scratching during shipping/installation. This is a static cling film that should peel off easily. Keep in touch at GEAppliances.com! SUEatGEA
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