“We have a GE Profile microwave PVM9005SJSS. It is 8 months old. The internal cooling fan and the interior light would not turn off. The only way to turn the cooling fan off is by opening the door. The Start/Pause button is no longer working. Help!”
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Hi TANMOY- Thanks for choosing our GE Profile Series! We are sorry to hear of this unfortunate experience and apologize for any inconvenience this has caused. We suggest to reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so. If you need further assistance, we encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for reaching out to us! SUEatGEA
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