A:AnswerHello- Thanks so much for your question. We are happy to help! There is no stupid question. There is a round spray hub on the ceiling that sprays water down. The unit switches between the Lower Spray arm and the Middle Arm and Upper Hub throughout the cycle to ensure the best spray pressure. We hope this is helpful. If you have any additional questions, please let us know. We are here to help! Joyce@GEA
A:AnswerHey there and thanks for considering GE Appliances for your home. Model PDT785SYNFS has a dba level of 39, making it slightly quieter than the PDT715SYNFS model, which has a dba level of 45. Model PDT785SYNFS has variable motor speed, Leak Defense with Active Flood Protect, a hidden heater, twin turbo boost dry, fold down tines on upper and lower racks, built-in WiFi, and heater wattage of 1200/400. Model PDT715SYNFS has a single motor speed, Active Flood Protect, Dry Boost, fold down tines on the lower rack, optional WiFi (part sold separately), and a heater wattage of 800/500. If you have any additional questions, please let us know. We’re always happy to help. -Gina@GEA
A:AnswerHello there - we appreciate you reaching out to us. We checked the information for this unit, and we can confirm that this is one of our models that includes our Piranha Hard Food Disposer. -- Please do keep in mind that this feature is designed to be a fail safe for any chunks left on plates and not meant for a full fledged disposal. -- We hope this response was insightful, and please let us know if we can help with any other questions or concerns. Take care. - Pablo@GEA
A:AnswerHello. Thanks for reaching out! To clean the filter you would have to remove the bottom rack, and remove the Ultra-Fine Filter assembly. You can find step by step instructions on how to do this in the owners manual under Care and Cleaning. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerThanks so much for taking the time to reach out about this great dishwasher! This model does not have an open bottom. Instead, it has a Leak Pan with Sensor. You can take a look at this Leak Pan with part number WD28X25653. If you have any other questions, let us know! -Chris@GEA
A:AnswerHello,
We appreciate you reaching out and will be glad to answer your question. This model is a fingerprint resistant model. Hope this is helpful. Keep in touch. Mike@GEA
A:AnswerHi there - we appreciate you reaching out to us. We checked the information for this unit, and we can confirm that this dishwasher doesn't have an option for an extra rinse. There are a couple options, however, that allow for higher temperatures during the rinse portion of the cycle for a better rinsing performance. You can learn more about this on pages 7-8 of the owner's manual by visiting the "Owner Support" section of the product page on our GE Appliances website. -- We hope this response was helpful, and please let us know if there are other questions or concerns we can assist you with. Have a great one. - Pablo@GEA
A:AnswerThanks so much for reaching out with your question! Yes, you can. Pressing the Twin Turbo Dry Boost touchpad once selects Normal Heated Dry and a second time activates High Heated Dry, which is Twin Turbo Dry Boost. Twin Turbo Dry Boost remains engaged until de-selected by pressing the Dry Boost button. We hope this helps! Let us know if there's anything else we can do to help. -Chris@GEA
A:AnswerOh no, we're so sorry to hear that your dishwasher's detergent lid is not staying closed how it should. We know that would be a pain and would love to help. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening and hope this helps. -Chris@GEA
A:AnswerWe certainly know how important it is to know if your dishwasher's leaking and are happy to shed some light on this! This dishwasher features a Leak Pan with Sensor to detect leaks. We hope this helps! If you have any other questions about it, feel free to reach out! -Chris@GEA
A:AnswerBased on our initial search, the outer door panel is listed as a replacement part. To be certain, you will need your complete model number. Once you have the complete model number you can visit our GE Appliances Parts & Accessories Store to check pricing and availability or if you prefer, call them at 1-877-959-8688 for assistance.
A:AnswerWe currently have 14 white built-in dishwashers to choose from. Models GDT670SGVWW and GDT645SGNWW would make lovely additions to your kitchen. If you're looking for any features in particular, please let us know!
A:AnswerThe door is the same height as the area where the rack sits. However, there is a slight space between the two that will cause it to have a slight bump.
A:AnswerTo ensure a good fit, we recommend measuring your space as the depth of your prior model is 25-1/4” versus 24” on the new model. Also, the width of your prior model is 24” compared to 23-3/4” on the new model. In terms of functionality, the new model certainly has elevated features such as the built in Wi-Fi, Twin Turbo Dry Boost, built in third rack, bottle wash jets, and more. We’re confident this would make a great replacement for your current dishwasher.
A:AnswerHi there - This is a great question, thanks for asking. There is a hidden heating element on the side of the unit. Air enters the dishwasher, is heated by a 400 watt heater, and enters the tub. We hope this information was helpful! Take care. Julia@GEAppliances
