Questions & Answers

Q: QuestionMy JTP95 Microwave/Convection wall unit control panel is not working. I would like to replace it with a PT7800DHBB. Would it fit in the same opening without any modifications?

Asked 8 years ago by Anonymous.

This question was asked about the related product: GE Profile - 30" Built-In Single Electric Convection Wall Oven with Built-In Microwave - Black on Black

• A:Answer Hi- We certainly appreciate your loyalty! Yes, both models require a 30" cabinet. Check out the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320137_pt7800dh_c2.pdf - FIT GUARANTEE - Replacing a similar wall oven from GE or another brand? GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details: http://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI have the GE Profile combo PT7800SHSS Oven. I can not find any info about using the microwave convention bake about the glass turntable. Things say use metal rack on the glass turntable. But my glass turntable has "use only when microwaving"?

Asked 3 years ago by ICook2.

• A:Answer Hello. Thanks for reaching out to us! We apologize for any confusion. For proper use, place your food or oven safe dish on the glass tray when using the convection bake feature. When convection baking on two levels, place your food or oven safe dish on the wire oven rack and place them on the glass tray. The turntable must always be in place when using the oven. Check out page 13 to learn more: https://files.bbystatic.com/noMG6vqLcmpBHBz6Gsq3fg%3D%3D/6E2C5E9F-B33F-4E49-B5AC-22AC7DDE6B28.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the difference in the ovens (both) between the PT9800SH and the PT7800SHSS?

Asked 5 years ago by Jill.

• A:Answer Hi there, Jill - Great question! The main difference between these two models is that model PT9800SHSS uses our Advantium Technology in the upper oven. Thanks so much for considering GE Appliances! -Mikayla

  Answered 5 years ago by GE Answers

  
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