A:AnswerHi TXJ - The downdraft exhaust system effectively pulls smoke and steam out of the kitchen through ducting installed in the cabinet under the cooktop. Ductwork must be vented to outside. It cannot be recirculated (duct-free). See Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PP9830DJ_TJ_c3.pdf - Keep in touch! Sue
A:AnswerPrice for installation is set by Best Buy. Unleaa additional work is needed, like cut out for size, no additional cost is incurred. When you pay for the product you also pay for the installation. Well worth the cost, very efficient installation by a Best Buy contracted vendor. They advised me that there was an additional small fee to haul away the old unit.
A:AnswerThis cooktop will get cooking stains if water , food hit it while it’s still hot
But it comes right off with the solution they give you, but I just use a soft rag with warm water mostly and it sparkles right up
I have all stainless appliances and this had to go in an island right in the middle of my kitchen
I did not want to see a huge black cooktop
The white is beautiful , sleek and makes my island look clean and elegant - very low profile
You do have to be willing to clean up after cooking
or I imagine cooked on stains could be a pain to remove ( but they do come off) if they sit for a long time
A:AnswerHi cinco11 - Thanks for considering GE Profile Model # PP9830DJBB! The right rear burner has Melt setting that is optimized for melting chocolate, and this simmer setting delivers the low gentle heat needed. The burners do not have Keep Warm setting. Also, the control for the radiant surface unit can be set anywhere between LO and HI for an unlimited number of heat settings. Keep in touch at GEAppliances.com for all your appliance needs! Sue
A:Answerthe smallest burner is 6 1/2", two mid size is 7 1/2", and the largest size is 9 1/2".
the measurement is the length from one side to the other side(diameter)of the circular frame of the burners.
A:AnswerThanks so much for reaching out about your new cooktop! Yes, this model would be a good replacement for your old cooktop since the cutout dimensions are the same. If you were to run into any issues with installation, though, we recommend checking out our Cooktop Fit Guarantee on our website. It states that GE Appliances will provide up to $100 in the form of a GE Appliances Visa® Prepaid Card toward the cost of professionally modifying your countertop and/or cabinets. If you have any questions about this, feel free to reach out! -Chris@GEA
A:AnswerHi there,
Thanks so much for your question. This cooktop has surface indicator lights for each burner to let you know if it is on or not. There is also a surface element on light as well. This should not be used to tell if they are hot as the surface will still be hot, even if the element is off or cooling. You should use the surface indicator lights instead. Stay in touch! Mike@GEA
A:AnswerNo it doesn’t
I used the installation team from the store I purchased it at and they had no problem adapting the venting system to my existing configuration but they had to bring the additional parts
Took them about an hour
A:AnswerHi Downdraft,
Thanks for reaching out. We're so sorry to hear about the trouble of cleaning your downdraft. We can understand how frustrating that would be. To clean the vent chamber, you can use hot, soapy water. Rinse with clean water and dry thoroughly. Do not use abrasive cleaners as it will damage the finish. Hope this helps. Best wishes -Mike
A:AnswerHello Steve, thank you for your question! The cutout dimensions for this cooktop are: 28-7/8" x 20-5/8" (WxD). The overall approximate product dimensions for this cooktop are: 29-3/4" x 2-3/16" x 21-7/8" (WxHxD). If you have any further questions, please feel free to reach out to us via the "Contact Us" link on our website. We hope this helps! -Chris
A:AnswerHi Mike - Reversible grill / griddle from the Maytag MEC8830HB has not been tested or approved for use with GE Profile™ 30" Downdraft Electric Cooktop
PP9830DJBB. Optional JXGRIDL1 can be used on this cooktop. Thanks for choosing GE Profile! Sue
A:AnswerHi - We encourage you to view the Quick Specs at the following link for cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PP9830DJ_TJ_c3.pdf - You can also view the Installation Guide online for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80635-1.pdf - Thanks for your interest! Sue