Questions & Answers

Q: QuestionDoes this range have a self-cleaning function?

• A:Answer Yes, this oven has a self-clean function with steam clean option.

Q: QuestionDoes this range have a temperature probe?

• A:Answer Yes, this range has a precision temperature probe.

Q: QuestionAre the oven racks designed to be scrubbed manually?

• A:Answer No, the oven racks are never-scrub oven racks and can be left in the oven during the self-clean cycle.

Q: QuestionIs this range compatible with a smart phone app?

• A:Answer Yes, this range is app compatible and works with SmartHQ App.

Q: QuestionCan I convert this range to use propane?

• A:Answer Yes, this range is propane convertible and a propane conversion kit is included.

Q: QuestionDoes this range have a cooktop with edge-to-edge design?

• A:Answer Yes, this range has continuous, edge-to-edge cooktop.

Q: QuestionI really don’t want Wi-Fi connectivity. Do you have to be connected to Wi-Fi to use the stove and/or oven.?

Asked 3 years ago by Jet.

• A:Answer The Air Fry feature requires a Wi-Fi connection. You MUST download the app and create an account.

  Answered 1 year ago by WifiRequiredForAirFry

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Q: QuestionCan you remove griddle and use as additional burners? Do you offer an additional grate to replace griddle?

Asked 3 years ago by JL.

• A:Answer Yes. I’ve had this GE Range for 6 months. It comes with both the griddle and grate. We use the grate making the entire surface the same level.

  Answered 3 years ago by TimDVerified Purchase

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Q: QuestionDoes is also have hi heat cleaning where it locks automatically?

Asked 3 years ago by jerseygirl51.

• A:Answer Hey there, and thanks for your interest in our range! We know how important keeping the range clean is, and we’re glad to advise. This model features both Self Clean (which indeed involves high temperatures and the door locking while the cycle runs) as well as a Steam Clean option for cleaning light soil at a lower temperature (the door also shouldn’t be opened during this cycle). More information on the range interior cleaning options is available on page 22 of the manual, linked here: https://files.bbystatic.com/WPv%2Fll3MZwU1OrpdutLWUQ%3D%3D/User%2BManual . We hope this information is helpful! If you have any other questions or concerns, we’re happy to offer assistance any time. All the best! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDo you have to use Wifi and the Smart App in order to use the oven fry and other features?

Asked 1 year ago by Anonymous.

• A:Answer For this lovely model range, there are select features that require a one-time download to make them available on this range such as No Preheat Air Fry, Convection Roast and more. There are select features that are available only when connected such as remote control, remote notifications and meat probe.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes this range work with LP gas? If yes, does it need a natural gas to LPG conversion kit?

Asked 1 year ago by MaryA.

• A:Answer Yes, this lovely range can be converted to operate on LP (liquid propane) using the conversion kit we include with the range.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes the dual fuel range require a both a 110 outlet and a 220 outlet? If not both, which one is needed?

Asked 3 years ago by Reaper.

• A:Answer It only requires one 220V (240V) outlet plus, of course, a gas connection. We switched from an electric flat-top stove to this dual fuel stove and used the existing 220/240V outlet.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes GE make a downdraft that can be installed behind the range? We are using this in a island and will need a downdraft. Please send a model # for downdraft if GE makes one.

Asked 3 months ago by Mike.

• A:Answer Downdraft vents can be installed with most gas and electric cooktops; however, they cannot be used with range-top cooktops or ranges.

  Answered 3 months ago by GE Answers

  
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Q: QuestionWhen using the electric oven it makes a clicking sound as if trying to ignite. It is not set on convection yet the food seems dry and overcooked. Any help appreciated.

Asked 1 year ago by butch.

• A:Answer It's normal to hear the temperature control click on and off during baking, broiling and self-cleaning cycles. Your range has been designed to maintain a tighter control over the oven temperature. You may hear the heating elements in a newer oven click on and off much more frequently than in older ovens. This achieves better results during baking, broiling and self-clean cycles. The cookware and rack position does have an effect on the baking performance. We recommend you review the "Oven Cooking Guide" section on pages 18-19 of the Owner's Manual. -Don@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat are the knobs made of?

Asked 1 year ago by Susie.

• A:Answer The stainless steel appearance knobs are electro-plated plastic but they are weighted so they have the feel of metal knobs without the heat issues.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes this dual fuel stove have a downdraft system?

Asked 1 year ago by CJ12.

• A:Answer No, the P2S930YPFS does not have a built in downdraft system.

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan I use an oven liner in this dual fuel range?

Asked 1 year ago by DonnaB.

• A:Answer We do not recommend the use of an oven liner in our ranges. Using an oven liner can result in damage to the oven interior, affect cooking performance and more importantly can present a safety hazard.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDo you make a 30" duel fuel in black

Asked 1 year ago by Lccleaner.

• A:Answer This P2S930YPFS model range is the only GE Appliances Dual Fuel range that we currently offer. We recommend checking out our Café Appliances model C2S950P3MD1, which is a 30” Dual-Fuel Double-Oven Range in a Matte Black finish.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs there any way to add air sous vide?

Asked 1 year ago by Crafty.

• A:Answer We don't currently offer the feature. However, we appreciate the suggestion, and our engineers are always looking for ways to improve our products so please continue to follow us.

  Answered 1 year ago by GE Answers

  
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