Questions & Answers

Q: Questionis there a special pan or reservoir to put water for the steam clean

Asked 1 year ago by trustmother.

• A:Answer For the Steam Clean feature, water will be poured directly into the bottom of your oven. Thank you for reaching out to us! -Kacie@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat is the height of the oven when measured just *behind* the front panel? In other words, not the total height.

Asked 2 years ago by GF.

• A:Answer The product dimensions are identified in the "Specifications Sheet found under the "Features" tab. Additionally, the distance from bottom of cutout to the top, front of the body (area directly behind the control panel) is 27.136" and the distance from bottom of the cutout to the top, front of the control panel is 28.176".Hope this is helpful.

  Answered 2 years ago by GE Answers

  
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Q: QuestionWhat kind of warranty comes with the oven

Asked 2 years ago by Chad.

• A:Answer Hello - This range does have a one year limited warranty from the date of purchase. For more details about the warranty, please review the "GE Appliances Electric Oven Limited Warranty" section on pg. 22 of the Owner's Manual. We appreciate your interest in our lovely GE Profile oven. Best wishes! -Don@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionI have an old GE 30" Wall Oven model JTP 10GP3BG and need to confirm the GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking dimensions are the same and will fit without any opening/cabinet modifications.

Asked 2 years ago by WallOvenFit.

• A:Answer Hi - We appreciate you reaching out to us. Based on the information we have available, the cutout dimensions that were required for your existing wall oven is larger than what is needed for the new models. We encourage you to remove the existing oven from the cabinetry far enough to measure the actual opening (height x width) you have available. You'll then have a better idea as to exactly what modifications would be needed to accommodate the new model. Wishing you the best! Vikki@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionNo full answers to the questions!

Asked 2 years ago by Anonymous.

• A:Answer We're sorry to hear that you are not pleased. Please reach back out to us with the details that you are looking for so that we can help. All the best.- Kianna@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionIs it possible to use the features of this beautiful oven without the app? Or is the app required for certain features (e.g. air frying or convection)? Thank you!

Asked 2 years ago by kLss.

• A:Answer The app is not required. All functions are operational from the oven’s keypad.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill GE be making a 27" Smart Built-in Single Electric Convection Wall Oven with Air Fry soon???? I hope so!

Asked 2 years ago by Good4u.

• A:Answer Hi - We appreciate your interest in a new GE Appliances wall oven. Great news! We do offer a 27" Smart wall oven with air fry. The model number of this amazing oven is PKS7000SNSS. We hope you choose this beautiful Profile oven for your home. Kind regards - Vikki@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionWill this Black stainless steel match with black slate appliances?

Asked 2 years ago by NicoleB.

• A:Answer Hi there - that’s a great question! Our Black Slate finish has a deep charcoal color, and the black stainless handles perfectly complement the stainless steel, chef-inspired accents found on Café Series and Profile Series appliances. Its unique matte finish hides fingerprints and virtually eliminates smudges, keeping your appliances looking clean. We hope this helps! Take care. Lauren@GE

  Answered 2 years ago by GE Answers

  
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Q: QuestionDo you have the option of turning the convection fan off?

Asked 2 years ago by Tocody.

• A:Answer Hello - Yes, you do have the option to turn off the convection mode. Please let us know if you have additional questions. Take care. -Don@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionIS THIS OVEN REGULAR STAINLESS STEEL OR PRINPROOF

Asked 2 years ago by mika.

• A:Answer Hi - We're grateful for your interest in our beautiful Profile wall oven. This model offers a stainless steel finish. It is not fingerprint resistant. We hope you choose this stunning oven for your home. Kind regards - Vikki@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionDoes it have conventional setting as well as convection?

Asked 3 years ago by Anonymous.

• A:Answer Hi! Thanks for asking. Yes, this model is able to perform a traditional bake as well as Convection bake. Hope this helps and that you have lots of fun cooking! Best wishes. -Michael@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHI! What cooktop best pairs with this oven? It will be placed directly over the oven cabinet. Thank you

Asked 3 years ago by Sprack.

Q: QuestionThe placement of my junction box is in the drawer below the oven cut out. Will the electrical conduit reach that far or does it have to be relocated to the back of this unit like it is shown in the installation guide?

Asked 4 years ago by ducati.

Q: QuestionDoes this oven come with an air fryer basket?

Asked 4 years ago by GEPRO.

• A:Answer As far I as now no.

  Answered 2 years ago by RebecaVerified Purchase

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Q: Questionwhat wall microwave (with a 30" stainless trim kit) matches the GE PTS7000SNSS oven. thank you

Asked 4 years ago by deeb.

Q: QuestionDoes this oven have a camera

Asked 4 years ago by Carolyn.

• A:Answer Hi, Good question! We appreciate the interest and we'd be happy to help. We found that this model does not have camera. Thanks for checking with us! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes the clock stay on? (I am asking because on the Advantium, the clock only stays on for 30 seconds or when the door is open.)

Asked 5 years ago by Liz1.

• A:Answer Hello Liz1 - Thank you for your interest in the PTS7000SNSS; we are glad to assist. Yes, the clock stays on. Thanks for checking, Olga@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the maximum fuse size for this unit

Asked 5 years ago by mrdpsr.

• A:Answer Hello mrdpsr - Thank you for reaching out about this tremendous oven. We are always happy to help. This oven requires a 20 amp connection to perform properly. We hope this helps. Please let us know if you have any more questions. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat would you say is its performance for bread cooking..? And what about its self cleaning function? Is it everlasting or through time it turns useless?

Asked 5 years ago by MIMA.

• A:Answer Hello MIMA, Thank you so much for reaching out to us about this 30" electric convection wall oven. This is a great question and we are happy to help! All of our electric convection ovens have the ability to properly bake bread. This oven also has a proofing feature, to read more about this feature follow the link below https://www.geappliances.com/search.php?search_query=proof%20&tab=support - Our ranges are designed to operate through self-clean cycles reliably. We have no set limit on the frequency of self-cleanings on our ovens. We hope this helps! Thank you - Avery

  Answered 5 years ago by GE Answers

  
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