Questions & Answers

Q: QuestionWhat is the BTU rating of the highest burner on this GE Profile cooktop?

• A:Answer The highest burner on this cooktop is the tri-ring burner, which has an 18,000 BTU rating.

Q: QuestionWhat type of ignition system does this gas cooktop use?

• A:Answer This gas cooktop uses a reliable electronic ignition system.

Q: QuestionDoes this cooktop have a dedicated simmer burner?

• A:Answer Yes, this cooktop has a dedicated simmer burner with a 5,000 BTU output for delicate cooking.

Q: QuestionDoes this cooktop come with a griddle?

• A:Answer This cooktop offers an optional extra-large, integrated griddle that can be purchased separately.

Q: QuestionAre the grates on this cooktop dishwasher safe?

• A:Answer Yes, the grates on this cooktop are heavy-duty and dishwasher safe for easy cleaning.

Q: QuestionWhat process is used for the dial indicators (meaning the simmer, low, boil, etc.)? Will they wear off with general use? Are the etched or sketched in so they are durable and long lasting? Older GE Profile - all the dial indicators wore off, must avoid.

Asked 4 years ago by FRC.

• A:Answer My cooktop is three years old and not only are the indicators gone but the silver dials are chipping down to white.

  Answered 3 years ago by DNASUE

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Q: QuestionI have a drawer below the cooktop, so I have limited space. Is the height of 5 1/2 inches from the top of the grates, from the top of the counter, or below the counter?

Asked 4 years ago by changelives.

• A:Answer Hello, thank you for your question. The 5-1/2" height you noted is the total height of the unit, from the top of the grates to the bottom of the unit. If you would like to see what this looks like visually, we recommend you check out the quick specs, linked here: https://files.bbystatic.com/aOQfRvsS8numPMlhxwwbxw%3D%3D/5344fbf1-41c7-4f0f-a7c4-f6a7eebe6b44.pdf We hope this helps! Please feel free to reach out with any questions or concerns you may have. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat are the burner BTU ratings when using LP? I assume they drop like other cooktops?

Asked 4 years ago by LPRating.

• A:Answer Hello - Thanks for your question; we are happy to help! Burner BTU Ratings (000's/BTU) - LP Gas: (1) 18.0; (1) 15.0; (2) 9.5; (1) 5.0. The BTU rating for LP doesn't convert directly for the larger burners is because you use a reduced size orifice when converting to LP gas from natural gas. LP is a heavier fuel to combust and the reduced orifices are used in order to prevent large flames and soot issues. As a result, BTU ratings do decrease noticeably on the larger burners, but is not as noticeable on the smaller burners. Thanks for checking. Olga@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat are the knobs made of? Plastic or Metal?

Asked 3 months ago by Mushy.

• A:Answer This model features weighted electro-plated plastic knobs. This provides the feel and appearance of metal knobs, without the heat issues that may occur with high cooking temperatures. -Sarah@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionCan this be ordered in black?

Asked 8 months ago by NewHome62.

• A:Answer I guess the answer is no? This option you have included does not have the tri-ring burner. If I have overlooked that on the “BB” model please let me know. Thank you!

  Answered 8 months ago by NewHome

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Q: QuestionDo you have a griddle plate as an optional assessory?

Asked 1 year ago by Ltlhale.

• A:Answer Yes, we offer the JXGRIDL236 griddle accessory for use with this lovely cooktop.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs the small dial knob in the middle front for a fan? If it is will it work with a pop up fan? I currently have a 36" ge profile gas top with a pop up fan (older model)

Asked 3 years ago by Wezzie.

Q: Questionwhat is the material of the knobs?

Asked 4 years ago by Roberto.

• A:Answer The ones on cooktop bought in 2022 are plastic--and I didn't know and slightly melted with a cookie sheet when I visited. I am going to see if they are available in stainless--hers only looked real--until I messed them up. BOO!!!

  Answered 2 years ago by Susan

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Q: QuestionDoes this come white. I have this model now and need to pit in another one but need white. Thanks!

Asked 4 years ago by Westlake.

Q: Questionwill this cooktop fit in my cutout which is 201/2 x 33? Thanks!!

Asked 4 years ago by joyce.

• A:Answer Hi Joyce! Wonderful question. This model's cutout dimensions are as follows: (Width x Depth) (In.) 33-7/8 x 19-1/8. If your old unit is a GE Appliances branded cooktop, and you're replacing it with another GE model, you can take a look at a rebate that we offer called the Fit Guarantee. Information and documents can be found on our website! Hope this helps. Best wishes. -Michael@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionAre the cut out for the 36 inch profile electric cook top and the 36 inch profile gas cook top the same. I am planning to replace my electric cook top with a propane gas profile cook top

Asked 4 years ago by Ollie.

• A:Answer Hello Ollie, Thank you for reaching out to us about your interest in this amazing gas cooktop. This is a great question and we would be more than happy to answer it for you. That being said, at this time we are unable to answer this question based upon the information you have provided here. We will need some further information in order to properly answer this question. We suggest reaching out to us on our contact us page or finding us on social media. We apologize for any inconvenience this may have caused. We hope this helps and we are looking forward to hearing from you soon. Have a great day!-Avery@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes the GE - Profile Series 36" Built-In Gas Cooktop require a power cord?

Asked 4 years ago by Kurt.

• A:Answer Hi Kurt. We're glad you were able to reach out. We'll be happy to assist you with this question. Yes, this cooktop has an electrical plug that must be plugged into a live, properly grounded outlet. We hope this is useful information! We're wishing you the best. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat are the cut out specs for this cooktop?

Asked 5 years ago by MHD58.

• A:Answer Hello MHD58 - Thank you for reaching out about this stunning cooktop. We are always happy to help. The cutout requirements for this model are 33-7/8" wide and 19-1/8" deep. You can find more about the dimensions required here: https://files.bbystatic.com/aOQfRvsS8numPMlhxwwbxw%3D%3D/5344fbf1-41c7-4f0f-a7c4-f6a7eebe6b44.pdf Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhere does the gas inlet nipple located ? Left side or Right Side ?

Asked 5 years ago by Hem.

• A:Answer Hi Hem - Thanks for viewing GE Model PGP9036SLSS! For detailed guidance please consult the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11089-1.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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