A:AnswerHello there - great question! The defrost type of this refrigerator is frost guard, which basically means it'll defrost on a usage-based system (only as needed). It accounts for door openings and usage to determine when it is necessary to defrost and how long the defrost cycle needs to run. If the refrigerator is not being frequently used (ex. family on vacation), it will not defrost as often. We hope this helps! Please don't hesitate to reach our if you have any questions or concerns. Take care, Kelsey@GEA
A:AnswerHello,
Great question! We appreciate you reaching out to us and we'd be happy to help. We found that the drawers in this model can be removed. You can find information on how to do so in the link below:
(Page 22)
https://files.bbystatic.com/MDq3HSwtv5CgOBx6peeSfw%3D%3D/f9abc79f-90fa-4646-b908-2c046e500326.pdf
Let us know if you have any further questions. Take care!
-Sylvia@GEA
A:AnswerHello, thank you for your question. Yes, the handles on this refrigerator can be removed for installation. For our recommendations on how to do this, we suggest you check out page 28 of the owner's manual, linked here: https://files.bbystatic.com/MDq3HSwtv5CgOBx6peeSfw%3D%3D/f9abc79f-90fa-4646-b908-2c046e500326.pdf We hope this helps! Please feel free to reach out with any further questions. -Chris@GEA
A:AnswerHi,
Great question! We appreciate your consideration of this model and we'd love to help. To connect a Reverse Osmosis system to a refrigerator icemaker/dispenser, an extra water storage tank is required to assure proper operation. GE Appliances no longer offers the RVKIT that contained an extra storage tank and two 3/8" Tee fittings/adapters. Do not use copper tubing for the connection between the Reverse Osmosis system and the refrigerator. Because of this, we don’t recommend that you hook it up to an icemaker/dispenser as an additional tank is required so that there isn’t an issue with the water pressure. We apologize for any inconvenience this may cause. Thanks for checking with us!
-Sylvia@GEA
A:AnswerHi Barbue, thanks for reaching out to us and for your patience! We truly appreciate your interest in this fantastic French-door refrigerator and are happy to answer this question for you. Yes, this refrigerator is also available in the Slate finish, which would be model number PYE22KMKES! This beautiful Slate finish provides a unique matte texture that will hide fingerprints and smudges and will also hold magnets. It is inspired by the rich texture of stone and has a warm, matte appearance that blends with every material and is versatile with every style. It has stainless accents and the sides are a dark Dorian Gray for easy color coordination. Please feel free to reach back out to us if you would like to learn more about the many features that this refrigerator offers you. We are always happy to help! -Eliza@GEA
A:AnswerHi Reii, thank you for reaching out to us and for your patience. We truly appreciate you choosing this French-door refrigerator for your home and are terribly sorry to hear of the issues you are having with your freezer and dispensers not working as well as the inconsistent operation of the interior lighting. We can imagine that this has been a very frustrating experience for you. This is certainly not the performance we would expect for our refrigerators and we sincerely apologize for the inconvenience this has caused. We would recommend that you schedule an appointment with GE Factory Service so that our qualified service technicians can properly diagnose your unit and provide any necessary repairs to resolve these issues. You can schedule an appointment by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET, Saturday – Sunday: 8 a.m. – 6 p.m. ET, or schedule online at any time. We are so glad to have you in the GE Appliances family and are looking forward to helping you with this soon. All the best! -Eliza@GEA
A:AnswerHi Dan,
Thanks for reaching out. We're happy to answer your question. The depth with the freezer fully open is 46-1/4". No additional space is generally needed when cleaning or performing service. Any additional space needed will be dependant upon the settings. We hope this helps. Best wishes. Mike@GEA
A:AnswerHi there,
Thanks so much for reaching out. We're happy to help. This model does come in stainless steel. We cannot answer product availability questions. We recommend you continue to check your local Best Buy stores for product availability information. We hope this helps. Best wishes -Mike@GEA
A:AnswerHi there, CMS - Great question! No there isn't a way to control the water temperature. French door refrigerators have a water reservoir coil in the fresh food section that holds 12-24 oz. of water. The water us chilled and stored until it's needed. Since the reservoir is in the fresh food section, the water will not be ice-cold. Thanks so much for checking! -Mikayla
A:AnswerHi there, John - Great question! For refrigerators to maintain proper temperature, the compressor will run much of the time. Newer refrigerators have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. Thanks so much for checking! -MikaylaGEA
