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Hello- Thank you for reaching out to us with your question. We found if the light is not working that it could be a couple things. Light bulb is loose or defective, in which you will want to tighten or replace the bulb. Or the pad operating light is broken. In that case you will want to call for service. That information can be found here- GE Appliance Service 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 9 p.m. ET Saturday – Sunday: 8 a.m. – 6 p.m. ET Hope this helps! If you need anything else please let us know. All the best! Dianna@GEA
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