Questions & Answers

Q: QuestionCan I convert this range to use propane?

• A:Answer Yes, this range is propane convertible.

Q: QuestionDoes this gas range have built-in WiFi?

• A:Answer Yes, this gas range has built-in WiFi powered by SmartHQ App.

Q: QuestionDoes this range have a convection feature?

• A:Answer Yes, this oven features True Convection with Precise Air.

Q: QuestionDoes this range have a self-cleaning option?

• A:Answer Yes, this range has a self-clean with steam clean option.

Q: QuestionAre the cooktop grates safe to clean in a dishwasher?

• A:Answer Yes, the cooktop grates are heavy duty and dishwasher-safe.

Q: QuestionDoes this range have a self-cleaning option?

• A:Answer Yes, this range has a self-clean option with steam clean for light soils.

Q: QuestionDoes this range have an air fry option?

• A:Answer Yes, this range has a no preheat air fry option.

Q: QuestionDoes this range include a griddle?

• A:Answer Yes, this range includes a reversible grill and griddle.

Q: QuestionDoes this range have a griddle included?

• A:Answer Yes, this range includes a reversible grill and griddle.

Q: QuestionCan the cooktop grates be cleaned in the dishwasher?

• A:Answer Yes, the heavy duty cooktop grates can be cleaned in the dishwasher.

Q: QuestionAre there multiple oven racks in this range?

• A:Answer Yes, this oven features three adjustable racks for extra space.

Q: QuestionDoes this range have built-in WiFi?

• A:Answer Yes, this range has built-in WiFi powered by the SmartHQ App.

Q: QuestionIs there a burner designed for simmering on this range?

• A:Answer Yes, this range has a precise simmer burner for delicate dishes.

Q: QuestionIf you loose power due to a storm, can you still use the cooktop? And are the grates continuous like they appear to be in the GE PROFILE slide in double oven, model PGS960YPFS?

Asked 3 years ago by Janetta.

• A:Answer Hey there - Thank you for reaching out to us. These are great questions and we'd be happy to answer them for you! If you lose power, you are able to use the burners on the cooktop. In the case of a power outage, you can light the surface burners on your electric ignition gas cooktop or gas/dual fuel range using a match. Hold a lighted match next to the burner, then turn the knob to the low position. Use caution when lighting the burners this way. The grates on this unit are not continuous, as there is a griddle in the center. We hope this helps. Kindly reach out to us if you have additional questions. All our best! -Kacie@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionIn my experience plastic knobs do not last. Are metal knobs available for this product?

Asked 2 months ago by PlasticKnobs.

• A:Answer This model has weighted stainless steel knobs.

  Answered 2 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the center cooking grate included also

Asked 5 months ago by Tony.

• A:Answer The grate is not included with this range. It is an accessory that can be purchased. The part number for the grate is JXGRATE1.

  Answered 5 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat are the dimensions of the larger oven, i need to check if my lodge bread pan will fit in it with its cover?

Asked 1 year ago by maggie.

• A:Answer The internal dimensions for both ovens are listed below: Upper Oven: 24 W x 9-1/2 H x 19-1/8 D Lower Oven: 24 W x 15 H x 20-5/8 D

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan it be hooked up to run on propane?

Asked 1 year ago by bluedog.

• A:Answer Yes, this range leaves the factory set for use with natural gas but can be converted to propane gas by a qualified propane gas installer. The conversion orifices and instructions can be found on the back of the range.

  Answered 1 year ago by GE Answers

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionIs this fingerprint resistant?

Asked 2 years ago by AmyJ.

• A:Answer Yes, this beautiful range does offer our fingerprint resistant stainless finish.

  Answered 2 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question