“This is my second GE ice maker. This one is only about 9 months old and despite cleaning and lots of troubleshooting has stopped making ice all together. It’s much quieter than normal so it’s easy to tell something isn’t running properly. Will GE help???”
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Please review the article "Opal Ice Maker - Not Making Ice, Water Well Is Full (Models with No Round Button on the Front)" on the GE Appliances website. Ensure your Opal has at least 4 inches of clearance on the back, both sides, and above the unit for proper airflow. We also recommend using only distilled water to help reduce mineral buildup and following the descaling and sanitizing schedule in your owner's manual. Running a descaling cycle with vinegar can help remove mineral deposits, and using the P4INKFILTR scale-inhibiting filter can reduce scale buildup and extend the time between cleanings. If the issue persists, please contact our Opal Support team at 1-866-907-6718 for further assistance.
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