Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

No content
  • Front. GE - Profile Series 1.1 Cu. Ft. Mid-Size Microwave with Sensor Cooking - Stainless Steel.
  • Alt View 11. GE - Profile Series 1.1 Cu. Ft. Mid-Size Microwave with Sensor Cooking - Stainless Steel.
  • Alt View 12. GE - Profile Series 1.1 Cu. Ft. Mid-Size Microwave with Sensor Cooking - Stainless Steel.
  • Alt View 13. GE - Profile Series 1.1 Cu. Ft. Mid-Size Microwave with Sensor Cooking - Stainless Steel.
  • Alt View 14. GE - Profile Series 1.1 Cu. Ft. Mid-Size Microwave with Sensor Cooking - Stainless Steel.
  • Alt View 15. GE - Profile Series 1.1 Cu. Ft. Mid-Size Microwave with Sensor Cooking - Stainless Steel.
  • Alt View 16. GE - Profile Series 1.1 Cu. Ft. Mid-Size Microwave with Sensor Cooking - Stainless Steel.
  • Optional hanging kit video 0 minutes 15 seconds
  • Sensor Cooking Controls video 0 minutes 23 seconds
  • Built-in capable microwave video 0 minutes 16 seconds

GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel

Model:
PEM31SFSS
SKU:
2557267
Your price for this item is $91.99
Clearance
The comparable value price is $439.99
Page Showing 361-380 of 627 questions
Ask a Question

  • QuestionI need a replacement for my white GE Profile Spacemaker II Sensor JEM31WF01, manufactured in February 2006. The paint just chipped off the inside top when I was cleaning it. It is built in so I need the same dimensions in a replacement. Thanks.

    Asked by Jean.

    • Answer Hi Jean - The current model is GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31DFWW (White) / PEM31SFSS (Stainless). This model is compatible with GE® Optional 27" Built-In Trim Kit JX827DFWW (White)/ JX827SFSS (Stainless) and Optional 30" Built-In Trim Kit JX830DFWW (White) / JX830SFSS (Stainless). Trim Kits are not interchangeable. We suggest to view the Quick Specs for product and cabinet dimensions at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31DF_r2.pdf - Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

  • QuestionWhat are the inside dimensions of this microwave?

    Asked by Cmac.

    • Answer Hi Cmac - Cavity Dimensions: (W x H x D) 17-3/8 x 9 x 12-1/4. It is equipped with a 10.625" turntable. Thanks for your interest! Sue

      Answered by GE Answers

  • QuestionDoes Best Buy offer installation of microwaves and trim kits? Will this microwave work as a replacement for GE Monogram ZE2160 as a replacement? With which trim kit? We have the mentioned monogram as a built-in. Thanks!

    Asked by MSDRS.

    • Answer Hi MSDRS - Learn about Delivery & Installation at: https://www.bestbuy.com/site/services/appliance-services/pcmcat255100050002.c?id=pcmcat255100050002 - Or call BestBuy 1-888-237-8289. A comparable replacement is GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS. We suggest to view the Quick Specs at the following link for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - (For comparison you can view the Quick Specs for Monogram ZE2160 at: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=140020_ze2160sf_r2.pdf ) - Model PEM31SFSS is smaller. See Quick Specs: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

  • QuestionHi, I need to replace my GE JEM31SF01 microwave that is installed under my cabinet. Does the GE JEM31SFSS use the same hanging kit under the cabinet? I do not want to drill more holes in my cabinet when replacing the microwave.

    Asked by Nyceguy.

    • Answer I just replaced an under cabinet Spacemaker II that was 16 years old with this model PEM31SFSS. It is 24-inches wide and fits the 24-inch wide cabinet. My previous model did not use a hanging kit or bracket. Look inside your cabinet, remove the coffee cups and see four 10-32 screws that screw Directly into the microwave top. Loosen those screws and catch the falling microwave. It is almost a guarantee that the new bolt hole pattern does not match. This is a royal pain to install. First. At least one or two holes in the cabinet will be close to the new location but not close enough. This required drilling the old hole with a 3/8" drill then cutting 3/8" dowel and gluing it in the hole. Second. The hole pattern on the microwave threaded holes is not in any units of measure I've ever seen. If GE had half a brain, they would use integral values like 13-1/2 inches between holes, not 51.3 mm. Third. People may not realize that a 24-inch wide oven requires a 3/16" gap on the left side so that opening the microwave door does not rub against the newly refinished cabinetry. Of course that means the oven will protrude 3/16-inch out of the right side of the 24-inch wide cabinet. Fourth. The thread type on the 4 microwave unit threaded holes is tight so that one must PRECISELY locate the new holes in the cabinet. You can try using a Tee Square and transferring dimension under the cabinet but that did not work. I finally used a stiff piece of new cardboard as a template. Transferred measurements to it, then pushed small drills through each cardboard location to confirm they engaged the microwave holes.

      Answered by Eddie

  • QuestionDoes this come in black stainless finish?

    Asked by profile.

    • Answer Hi - Yes, the model in Black Stainless is PEM31BMTS. Optional Built-In Kits (sold separately): 27" JX827BMTS; 30" JX830BMTS. Check out the Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Explore Black Stainless Appliances at https://www.geappliances.com/ge/black-stainless-steel-appliances.htm - Thanks for choosing GE Profile! Sue

      Answered by GE Answers

  • QuestionIs the beep volume controllable/muteable?

    Asked by Nancy.

    • Answer Hi Nancy - The microwave does not have Mute option. GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS has Sound On/Off option. OPTIONAL HANGING KIT JXA019K (sold separately) frees up counter space. Keep in touch! Sue

      Answered by GE Answers

  • QuestionThe specs state the depth of the microwave is 12 7/8. If I recess the outlet, what is the shallowest cabinet I can put it in? The specs say it needs to be 16” at minimum but I don’t understand why.

    Asked by MinimumCcabinetDepth.

    • Answer Hi MinimumCcabinetDepth - Thanks for your interest! When installed in a cabinet with trim kit, minimum 18" depth with receptacle inside cutout is 18". This is with a flush receptacle (not recessed). Here's the link to the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40698-1.pdf - Keep in touch! Sue

      Answered by GE Answers

  • QuestionI'm looking for a over the range microwave 24" w x 12 3/4" high x 17 1/2" deep. Having trouble finding one that size.

    Asked by Microwave.

    • Answer Hi - We offer Haier 24" 1.4 Cu. Ft. Over-The-Range Microwave Model # HMV1472BHS. Dimensions 17 1/64"Height x 23 55/64"Width x 16 3/16"Depth. We suggest to view the Quick Specs at the following link for details: https://products.haierappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=HMV1472BHS.pdf - Also, view page 4 of the Installation Guide for cabinet dimensions: https://products.haierappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=MW-OTR_24in_HMV1472BHS_Installv9.pdf - Keep in touch! Sue

      Answered by GE Answers

  • QuestionCan this unit be under cabinet mounted?

    Asked by Rob.

    • Answer Hi Rob- Yes! Model PEM31SFSS is compatible with Undercabinet Hanging Kit JXA019K (sold separately). Thanks for choosing GE. Enjoy! Sue

      Answered by GE Answers

  • QuestionMy microwave will not power on. The receptacle it’s plugged into has power. The internal fuse checks out as normal. What additional troubleshooting can I do to identify what needs tone done to repair it?

    Asked by Bob.

    This question was asked about the related product: GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White

    • Answer Hi Bob - We are sorry to hear your microwave is not operating. For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to: Safety requirements due to high voltage (capacitor hold a high voltage charge even after it has been unplugged). Complexity of electronic circuitry. Special equipment needed to make diagnosis. We urge you not to attempt any microwave repairs. For service, please schedule an appointment with GE Appliances Factory Service at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). Keep in touch! Sue

      Answered by GE Answers

  • QuestionWhat is the recommended replacement in stainless for GE Spacemaker microwave JVM1740DP2? My unit is semi-built in with sides of oven partially showing along the front and at the bottom. What color are the sides of the recommended models?

    Asked by pradcliffe.

    • Answer Hi pradcliffe - We certainly appreciate your loyalty! The comparable model is GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172SKSS (Approx. Product Dimensions (WxHxD) (in.) 29 7/8 in x 16 1/2 in x 15 in.). We suggest to view the Quick Specs at the following link for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM6172SK_C3.pdf - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Keep in touch! Sue

      Answered by GE Answers

  • QuestionI need to replace microwave model number JEm31M 003 nothing wider than 23and 3/4 inches wide what is the best one or the right model number

    Asked by Maha.

    • Answer PEM31SFSS replaced the JEM31SF01 and it fits nicely into the same width space. The door needs about 1/4" more space (from top to bottom) to open properly due to a change in the hinge.

      Answered by kvereby

  • QuestionWhat model microwave best replaces my GE profile model JT965SOKSS ? Also with the replacement, will I need a different trim kit? Thank you

    Asked by JohnQ.

    • Answer Hi JohnQ - JT965SKSS is a GE Profile™ 30" Built-In Double Microwave/Convection Oven. It is designed as one model and wired together. You cannot replace just one of the ovens or the microwave. The comparable replacement model is GE Profile™ Series 30" Built-In Combination Convection Microwave/Convection Wall Oven PT7800SHSS. See Quick Specs at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320136_pt7800sh_c2.pdf - Keep in touch! Sue

      Answered by GE Answers

  • Questionada compliance what features are compliant

    Asked by DebM.

    • Answer Hi DebM - ADA Compliant products are designed to be accessible and easy to open. We test our products for ADA and UFAS compliance using these 5 requirements: Forward Reach, Forward Approach, Side Reach, Control Operation, Location of Controls. For microwave ovens, ADA/ANSI and UFAS requirements are the same; however, local codes may have additional or different standards based on the location. GE Appliances cannot account for all local codes. To be considered ADA or UFAS compliant, a GE Appliances microwaves must meet the following requirements: Maximum high forward reach for controls and operating mechanisms is 48"; maximum low forward reach is 15". Controls and operating mechanisms must be operable with one hand and shall not require tight grasping, pinching or twisting of the wrist. The force required to activate controls shall be no more than 5 lbs. See MICROWAVES - ADA/ANSI AND UFAS REQUIREMENTS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35572 - Keep in touch! Sue

      Answered by GE Answers

  • QuestionWe have the ge profile pen31sm1ss. When you open door is makes a buzzing sound and wont work..any ideas what might be wrong

    Asked by Gigi.

    • Answer Hi Gigi - We are sorry to hear you are unable to use your microwave. We suggest to reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so. Check to ensure the door is closed firmly. Close it firmly, but do not slam. This confirms the engagement of the door's safety mechanisms. A qualified service technician is required for an accurate diagnosis. Schedule online at GEAppliances.com/service - For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to an internal high voltage capacitor (can hold a high voltage charge even after it has been unplugged). Special equipment is generally needed to make a diagnosis. The current model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. Thanks for reaching out to us! Keep in touch -Sue

      Answered by GE Answers

  • QuestionI have a ge profile space maker xl sensor mocrowave model jvm1350www 002. I need to replace it with a ge that does not exceed its dimensions

    Asked by Andy.

    • Answer Hi Andy - JVM1350WW002 is approximately 29 7/8"Width x 16 1/2"Height x 14 1/2"Depth. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175DKWW is approximately 29 7/8"Width x 16 1/2"Height x 15"Depth (we do not offer a model 14 1/2" deep). See Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM6175DK_C3.pdf - We certainly appreciate your loyalty! Keep in touch - Sue

      Answered by GE Answers

  • QuestionI am replacing my jem25gy microwave oven. It is in a cabinet shelve under the island in my kitchen. What is the replacement for this.

    Asked by Dneuma.

    • Answer Hi Dneuma - The comparable model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS (Approx. Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in). This model is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and GE® Optional 30" Built-In Trim Kit JX830SFSS. See Quick Specs for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Thanks for choosing GE! Sue

      Answered by GE Answers

  • QuestionI need to replace a GE Profile model PEM31SM1SS, Can you tell me what my options are and if I’ll need to purchase a new trim kit as well.

    Asked by Sallio.

    This question was asked about the related product: GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White

    • Answer Hi Sallio - The current model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. Trim kits are not interchangeable. This model is compatible with Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. We encourage you to view the Quick Specs document at the following link for details including cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - We certainly appreciate your loyalty! Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

  • QuestionWhat are the cooking dimensions inside a 1.1 Cu Ft Microwave that is 24"W x 12-7/8" Deep x 12-1/8"H? Wondering if a 7 qt Crockpot insert can fit in the microwave.

    Asked by Laura.

    • Answer Hello Laura. This is Richard. Thanks for the question. The interior cooking dimensions of the 1.1 Cu Ft Microwave that is 24"W x 12-7/8" Deep x 12-1/8"H (model PEM31EFES) are: 17-3/8" W x 9" H x 12-1/4" D. All the best!

      Answered by GE Answers

  • QuestionI have no power to my microwave but when I unplugged it and plugged into another outlet it powered on. Are microwaves attached to a gfi switch or is the outlet bad?

    Asked by Scott.

    This question was asked about the related product: GE Profile - 1.1 Cu. Ft. Microwave - Black Stainless Steel

    • Answer Hi Scott - Thanks for reaching out to us regarding your microwave. We are happy help. We suggest to check the outlet for power by plugging in another small appliance, lamp, etc. Sometimes a breaker in your home's breaker box will trip. If this happens there will appear to be no power to the appliance. Reset the home breaker by turning it off, then back on again (GFCI or GFI (ground fault circuit interrupt) devices detect any current or voltage that may "leak" to the ground and interrupts the flow of electricity. These are usually installed as wall outlets with a Reset and Test button. Most appliances have some current leakage to ground, but do not typically trip the outlet. You will find these devices on 115V or 120V appliances). Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

Page 19, Showing 361-380 of 627 questions

Best-selling microwaves

  • GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
    Black Friday Deal
    Your price for this item is $119.99
  • Insignia™ - .9 Cu. Ft. Compact Countertop Microwave - Stainless Steel
    Black Friday Deal
    Your price for this item is $79.99
  • Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel
    Black Friday Deal
    Your price for this item is $199.99
  • Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel
    Your price for this item is $269.99
    The comparable value for this item is $419.99
  • Insignia™ - 1.1 Cu. Ft. Countertop Microwave - Black
    Black Friday Deal
    Your price for this item is $89.99