A:AnswerHello Anna - The following model can be mounted under the cabinet: https://www.bestbuy.com/site/ge-profile-series-1-1-cu-ft-mid-size-microwave-stainless-steel-gray/2557267.p?skuId=2557267. You can order the under-cabinet mounting kit for this model here: https://www.bestbuy.com/site/ge-under-cabinet-mounting-kit-for-select-microwaves/7259101.p?skuId=7259101. -TRE@GEA
A:AnswerHello Steve - Microwave trim kits are designed to provide a built-in look while also providing air flow necessary to the microwave. A trim kit consists of the trim frame, as well as ducts that encase and attach to the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. You can order the microwave that replaced what you have here: https://www.bestbuy.com/site/ge-profile-series-1-1-cu-ft-mid-size-microwave-stainless-steel-gray/2557267.p?skuId=2557267. Trim Kit JX827SS will work with this model. - TREY@GEA
A:AnswerHi Charlie- We know you have choices and appreciate the trust you've placed in us! Thanks for being a loyal GE Appliances customer. The comparable replacement model is our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS (Stainless Steel). It is also available in the following colors: PEM31EFES Slate; PEM31DFWW White; PEM31DFBB Black. Thanks for checking with us. Enjoy! SUE@GEA
A:AnswerHi BillandKathy- We know you have choices and appreciate the trust you've placed in us! Thanks for choosing our GE Profile Series PEM31DFWW. Optional Undercabinet Hanging Kit JXA019K is the correct kit. Referenced model PEM31DF is the same as PEM31DFWW (WW simply indicates the color- White). Thanks for reaching out to us. Enjoy! SUE@GEA
A:AnswerHi Lynn- We offer the following countertop microwaves in white: GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31DFWW (Approx. Product Dimensions 24"W x 12 1/8"H x 12 7/8"D); GE Profile™ Series 2.2 Cu. Ft. Countertop Microwave Oven
PEB7226DFWW (Approx. Product Dimensions 24 1/8"W x 14"H x 19 3/4"D). We currently do not offer a model 12" x 20". Thanks for checking with us! Sue@GEA
A:AnswerHi slorentslo- This is Sue at GE Appliances. Thanks for choosing our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31EFES! It is compatible with Optional Undercabinet Hanging Kit JXA019K. You can view and order online at this link: http://www.bestbuy.com/site/ge-under-cabinet-mounting-kit-for-select-microwaves/7259101.p?skuId=7259101 - Thanks for checking with us. Enjoy!
A:AnswerHello Jacob - Please review the following link for information on replacing a built-in microwave: http://products.geappliances.com/appliance/gea-support-search-content?contentId=23332 . Here is the current model that replaced what you have: http://products.geappliances.com/appliance/gea-specs/PEM31DFBB . -TREY@GEA
A:AnswerHi - This is Sue at GE Appliances. We are excited to hear of your interest in our GE PROFILE™ SERIES 1.1 CU. FT. COUNTERTOP MICROWAVE OVEN PEM31SFSS! Approximate Product Dimensions are as follows: 24"W x 12 1/8"H x 12 7/8"D. This countertop microwave oven is built-in capable with a sleek matching trim kit (sold separately): OPTIONAL 30" BUILT-IN TRIM KIT
JX830SFSS or OPTIONAL 27" BUILT-IN TRIM KIT JX827SFSS. Or free up counter space with Undercabinet Hanging Kit JXA019K (sold separately). Check out the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - We hope this is helpful. Keep in touch!
A:AnswerHi Harrassed- This is Sue at GE Appliances. It's nice to hear from you! We are happy to provide assistance. The comparable model is our GE PROFILE™ SERIES 1.1 CU. FT. COUNTERTOP MICROWAVE OVEN PEM31SFSS. Approximate Product Dimensions are as follows: (WxHxD) (in.)
24 in x 12 1/8 in x 12 7/8 in. (Optional Undercabinet Hanging Kit JXA019K). Installation in a 12" deep cabinet is strongly recommended. You can view the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - We appreciate your loyalty. Thanks for checking with us!
A:AnswerHi ANT- This is Sue at GE Appliances. It's nice to hear from you! We certainly appreciate your loyalty. The current replacement is our GE PROFILE™ SERIES 1.1 CU. FT. COUNTERTOP MICROWAVE OVEN PEM31SFSS. It is compatible with OPTIONAL 30" BUILT-IN TRIM KIT JX830SFSS and OPTIONAL 27" BUILT-IN TRIM KIT JX827SFSS. We encourage you to view the Quick Specs at the following link for product dimensions and cabinet cutout requirements: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - Thanks for reaching out to us!
A:AnswerI also had the JEM31. I just replaced it with the GE Profile Series 11 Cu Ft MidSize Microwave Stainless SteelGray Model: PEM31SFSS SKU: 2557267 from Best Buy. It is very similar dimensions. I installed as a built in above the counter and had to also purchase JX827SFSS Built-in Trim kit as the old one was a little too small to fit. The new MW is very quite compared to the JEM31. I am very satisfied with it.
A:AnswerHi Deanna- This is Sue at GE Appliances. Thanks for viewing our microwaves! We provide the specifications and features for our US models (PEM31SFSS). You may visit our authorized distributor, Mabe Canada Inc. (formerly CAMCO), on the Web at www.geappliances.ca for product information on Canadian models. You may also contact them at 1-877-994-5366. See the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=15895 - Thanks for checking with us!
A:AnswerHi Rodger- This is Sue at GE Appliances. It's nice to hear from you! We certainly appreciate your loyalty. The current model is our GE PROFILE™ SERIES 1.1 CU. FT. COUNTERTOP MICROWAVE OVEN PEM31SFSS. We suggest to view the Quick Specs for dimensions and details on built-in trim kits or undercounter installation: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - Thanks for checking with us. Enjoy!
A:AnswerHi Bob- This is Sue at GE Appliances. Thanks for choosing our GE PROFILE™ SERIES 1.1 CU. FT. COUNTERTOP MICROWAVE OVEN PEM31SFSS! The only difference between the 27" and 30" trim kit is the trim frame width. If the microwave is installed over a 27" or 30" wall oven, match the trim kit width to the wall oven. PEM31SFSS is compatible with GE® OPTIONAL 27" BUILT-IN TRIM KIT JX827SFSS and OPTIONAL 30" BUILT-IN TRIM KIT JX830SFSS. These trim kits are not compatible with your cabinet opening. Microwave trim kits are designed to provide a built-in look while also providing air flow necessary to the microwave. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. We suggest to view the Quick Specs for cutout requirements at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - Thanks for checking with us!
A:AnswerHi Mike- This is Sue at GE Appliances. Thanks for considering our GE Profile Series PEM31SFSS! The approximate dimensions are as follows: (HxWxD) 12 1/8 in x 24 in x 12 7/8 in. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. We recommend 3" of clearance on both sides and the top and 1" clearance in the rear. The front edge of the microwave (measured at door) should sit at least 3" or more back on the counter or shelf to avoid accidental tipping. Model JEM3072SHSS (GE® 0.7 CU. FT. CAPACITY COUNTERTOP MICROWAVE OVEN) is approximately 10 1/8"H x 17 1/4"W x 13"D and will allow more air clearance on top. Thanks for checking with us!
A:AnswerHi Snobaby- This is Sue at GE Appliances. Thanks for viewing! Yes, our GE Profile Series PEM31SFSS has an interior light that comes on when in use so you can view your foods cooking through the window. Also, this countertop microwave oven is built-in capable with a sleek matching trim kit: OPTIONAL 30" BUILT-IN TRIM KIT JX830SFSS or OPTIONAL 27" BUILT-IN TRIM KIT
JX827SFSS (sold separately). Or, an OPTIONAL UNDERCABINET HANGING KIT JXA019K allows you to free up counter space (sold separately). Keep in touch!
A:AnswerHi vrr- This is Sue at GE Appliances. It's great to hear from you! Thanks for your loyalty. We are sorry to hear of these issues and glad to offer assistance. The latest model is our GE PROFILE™ SERIES 1.1 CU. FT. COUNTERTOP MICROWAVE OVEN PEM31DFWW. It is compatible with OPTIONAL 30" BUILT-IN TRIM KIT JX830DFWW and OPTIONAL 27" BUILT-IN TRIM KIT JX827DFWW. The only difference between the 27" and 30" trim kit is the trim frame. If the microwave is installed over a 27" or 30" wall oven, be sure to match the trim kit width to the oven. Also, a trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. We suggest to view the Quick Specs at the following link for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240380_pem31df_c2.pdf - Thanks for reaching out to us. Enjoy!
A:AnswerHi Riittie- This is Sue at GE Appliances. It's nice to hear from you. We certainly appreciate your loyalty! The replacement model is our GE - Profile Series 1.1 Cu. Ft. Mid-Size Microwave - Stainless Steel/Gray Model: PEM31SFSS SKU: 2557267. You can view and order online at the following link: http://www.bestbuy.com/site/ge-profile-series-1-1-cu-ft-mid-size-microwave-stainless-steel-gray/2557267.p?skuId=2557267&cmp=RMX - Thanks for checking with us. Enjoy!
