Questions & Answers

Q: QuestionHi! Our microwave oven PEB7226SF1SS (serial AF 201177N, 1/15) topped working after cooking some large potatoes in water for 20 mns. Maybe the humidity didn't help, don't know. I wanted ted to know where it could be repaired here in Puerto Rico. Thanks

Asked 7 years ago by Patsy.

Q: QuestionDoes this microwave come in black?

Asked 7 years ago by Outomatic2.

Q: QuestionI am replacing GE Model Number PEB7226SF1SS. What model today has the same dimensions where I can use same trim? Thanks you.

Asked 7 years ago by GGUS.

• A:Answer Is GE PES 7227SLSS25?

  Answered 2 years ago by Anonymous

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Q: QuestionI have a GE profile built in microwave JE2160sf03. We had a power outage and it blew out the microwave. What model do I purchase to replace it so that it will fit into the space in my cabinet? Thank you.

Asked 7 years ago by mindy.

Q: QuestionWhat current GE model replaces the JE2160SFO1? Is it the same size and can the same trim kit be used?

Asked 7 years ago by GMS.

• A:Answer ?

  Answered 6 years ago by Toots

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Q: QuestionI have a stainless GE Monogram in cabinet microwave model ZE2160SF01 that I need to replace. Have a trim kit... just need to replace the unit with same measurements..

Asked 7 years ago by ZE2160SF01.

Q: QuestionCan I still purchase a GE microwave modelPEB7226SF1SS , if so where and what is the price?

Asked 7 years ago by fraglen.

Q: QuestionGE model JVM 1860SD 001 is shot. What model will replace it. Size and function

Asked 7 years ago by Mose.

• A:Answer Hi Mose- Thanks for continuing to make GE Appliances a part of your home! We certainty appreciate your loyalty. A comparable model is our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS. This model features our new easy clean, dark gray enamel interior with Steam Clean option. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHello, I have a model PEB7226FS1SS microwave (over the range) and I believe it was discontinued please suggest the comparable model to fit over the range and would like to use the same trim kit instead of buying new one.

Asked 7 years ago by Nick.

• A:Answer Hi Nick- We certainly appreciate your loyalty! The comparable model is GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS. These models are designed for installation in a cabinet alone or above a wall oven (not a range). It is compatible with GE® Optional 27" Built-In Trim Kit JX7227SLSS (stainless steel) and GE® Optional 30" Built-In Trim Kit JX7230SLSS (stainless steel). We suggest to view the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Also, built-in trim kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. Keep in touch at 1-800-626-2005 or visit our Contact Us page at GEAppliances.com: http://www.geappliances.com/ge/service-and-support/contact.htm - Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionOur GE Profile JE2160SF03 microwave stopped working. That model number is 10 years old and no longer available. Are there any current models that will fit in the space and work with our existing trim kit? If so, please provide the model info. Thanks!

Asked 7 years ago by TigerFan.

• A:Answer Hi TigerFan- We certainly appreciate your loyalty! Microwave trim kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. The comparable model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS (Gray)/ PEB7227DLBB (Black). Compatible with GE® Optional 27" Built-In Trim Kit JX7227SLSS (Stainless) and GE® Optional 30" Built-In Trim Kit JX7230SLSS (Stainless). We suggest to view the Quick Specs for details including cabinet cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHello - Microwave PEB7226SFSS delivery was scheduled for today and Best Buy called me this morning to tell me this model was discontinued so I need to pick out another one. What will work in its place? To be placed in custom built cabinet with 27" trim.

Asked 7 years ago by Anonymous.

• A:Answer Hi - Thanks for choosing our GE Profile™ Series! The current model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS. It is compatible with GE® Optional 27" Built-In Trim Kit JX7227SLSS. We suggest to view the Quick Specs at the following link for more details including cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - You can also view the Installation Instructions online: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40782.PDF - Enjoy! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionMy Monogram Microwave ZE2160F03 just died. I need to replace but it has been discontinued and I need to find a replacement that fits with the trim kit for the same. What can I do? Which Microwave will fit, and can I use the same trim kit?

Asked 7 years ago by DianaAnglada.

This question was asked about the related product: GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - White on White

• A:Answer Hi DianaAnglada- We certainly appreciate your loyalty! Microwave trim kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. The latest model is Monogram 2.2 Cu. Ft. Built-In Microwave Oven ZEB1227SLSS. It is compatible with Optional 27" Trim Kit ZX2127SLSS and Optional 30" Trim Kit ZX2130SLSS. The only difference between the 27" and 30" trim kit is the trim frame. If the microwave is installed over a 27" or 30" wall oven, be sure to match the trim kit width to the oven. We suggest to view the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=ZEB1227SLSS_R3_17.pdf - You can view our Monogram Appliances at: http://www.monogram.com/- We also offer GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS. It is compatible with Optional 27" Built-In Trim Kit JX7227SLSS and Optional 30" Built-In Trim Kit JX7230SLSS. Check out the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Thanks for checking with us! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI went to Best Buy to purchase/order this model PEB7226SFSS to replace the broken JE2160SF03. However, this newer model is also discontinued and not available. Is there an alternate model? I Need an exact match because my old one is mounted in the cabinet

Asked 7 years ago by BW.

• A:Answer Hi BW- The latest model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS. It is compatible with GE® Optional 27" Built-In Trim Kit JX7227SLSS and GE® Optional 30" Built-In Trim Kit JX7230SLSS. We suggest to view the Quick Specs at the following link for details:http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - We certainly appreciate your loyalty. Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhen will this microwave be available?

Asked 7 years ago by Curly.

• A:Answer Hi Curly- Thanks for viewing our GE Microwaves! The latest models are GE Profile™ Series 2.2 Cu. Ft. Countertop Sensor Microwave Oven PES7227SLSS and GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS. Model Built-In model PEB7227SLSS is compatible with GE® Optional 27" Built-In Trim Kit JX7227SLSS and GE® Optional 30" Built-In Trim Kit JX7230SLSS. Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: Questioni pressed the door-button to open the door, heard a pop, then it stayed depressed. door won’t stay closed. door-button and all its parts intact. some part is not engaging and door won’t stay closed. repair vs. replace? your thoughts?

Asked 7 years ago by shelley.

• A:Answer Hi Shelley- We are sorry to hear of this unusual issue with the door latch on your microwave. The microwave features a Limited 1-year entire appliance warranty. A qualified service technician is required for an accurate diagnosis. We suggest to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - For estimated pricing, please enter the ZIP code where the service will be performed at the link above. Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWe are looking for a replacement for a GE Profile Microwave model # JE2160SF 03. Ours is no longer working. We had it installed in our cabinetry with the trim kit. And we would like to try to use the same trim kit if possible. Any suggestions?

Asked 7 years ago by JE2160SF.

• A:Answer Hi- We certainly appreciate your loyalty! A comparable model is PEB7226SFSS. It is compatible with GE® Optional 27" Built-In Trim Kit JX7227SFSS and GE® Optional 30" Built-In Trim Kit JX7230SFSS. Check out the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240379_peb7226sf_c2.pdf - Also, the latest model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS. It is compatible with GE® Optional 27" Built-In Trim Kit JX7227SLSS and GE® Optional 30" Built-In Trim Kit JX7230SLSS. Check out the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI need a commercial microwave. I need it to be a carrousel. What would you recommend?

Asked 7 years ago by Jeanne.

• A:Answer Hi Jeanne- Our appliances are intended for residential use and are not approved for commercial use. The warranty for each GE Appliance specifically states that the warranty does not cover the failure of the product if it is used commercially. PEB7226EHES is a popular model and features an extra-large 16" turntable that rotates food throughout the cycle and accommodates large cookware. Thanks for considering GE! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionGE profile microwave model # PEB7226SFSS has been out of stock for a few months. What is comparable to this model? Thanks, Shannon

Asked 7 years ago by Shannon.

• A:Answer Hi Shannon- GE Profile™ Series PEB7226SFSS has been replaced by GE Profile™ Series 2.2 Cu. Ft. Countertop Sensor Microwave Oven PES7227SLSS or GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS. The Built-In Model (PEB7227SLSS) is compatible with GE® Optional 27" Built-In Trim Kit JX7227SLSS and GE® Optional 30" Built-In Trim Kit JX7230SLSS. Check out the Quick Specs for more details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionCan you recommend a replacement under cabinet microwave with same dimensions and quality? I have had the GE Spacemaker XL 1800 (GE Profile) and it is no longer working. (JVM1860SD001).

Asked 7 years ago by Jenn.

• A:Answer Hi Jenn- We certainly appreciate your loyalty! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. We suggest to view GE Profile™ Series 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven PVM9215SKSS and GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS. Also, check out our GE Profile Series Over-the-Range Oven with Advantium® Technology PSA9120SFSS. Speedcook technology (120V) allows you to enjoy oven-quality results two- to four- times faster than a conventional oven. Multiple cooking functions include Broil, Convection, Microwave, Proof, Speedcook and Warm. Over 175 Preprogrammed selections make meals easy. Play Video: https://www.youtube.com/embed/7R5FsE1PPZM?rel=0 - Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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