A:AnswerHi betsy122, thanks for your questions! Yes, this model can be converted to use Liquid Propane (LP) rather than Natural Gas. The conversion kit comes with the unit. We'd recommend that this conversion be performed by a qualified gas professional. - As for the power of the cooktop, converting from Natural Gas to LP would not affect the BTU ratings. We hope this helps! Stay safe. -Michael@GEA
A:AnswerHello Pamelalovestocook - The black surface is porcelain enamel, and it is not stainless. We do offer cleaning instructions for this surface: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16856. -TREY@GEA
A:AnswerThis model requires a 12" minimum clearance to side wall from the cut-out. You can view additional requirements by checking out the installation instructions on page 2. This can be found by clicking on "Features" then scrolling down the section on the right until you see the links.
A:AnswerThis model requires a cutout length of 28-1/2” and width of 19-5/8”. To ensure that your space is a good fit, check out the dimensions and installation information in the Product Datasheet, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website.
A:AnswerHi - We appreciate your interest in a new Profile gas cooktop. In comparing the specific dimensions for each of these models, we have determined this is a suitable replacement. The recommended cutout dimensions listed are 28 1/2"W x 19 1/2"D. To confirm this, we encourage you to measure the actual opening you have available. The complete dimensions can be seen by searching for this specific model on our website. We hope this helps. Kind regards - Vikki@GEAppliances
A:AnswerHi - Thank you for your interest in a new GE cooktop. We do not have information available to us regarding brands outside the GE family. If you could provide us with the actual cutout you have available in your countertop, we'd be thrilled to assist you in locating a GE model that will fit your existing space. We look forward to hearing from you. All our best! Vikki@GEA
A:AnswerI would suggest to confirm with a Geek associate, a contractor or direct with the manufacturer. I have it over cabinet draws which work out wonderfully
A:AnswerHi Fcdarauche - Thanks for reaching out to us regarding your new GE Profile Cooktop Model PGP7030SLS. We are sorry to hear of these issues with the control knobs and apologize for any inconvenience this has caused. This is frustrating, we know. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/ser
vice-and-support/service.htm?ICID=GEARsupportflyout-service - We are confident our GE service technicians can resolve the issue to your satisfaction.
If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com. Sue
A:AnswerHello KLC - Thank you for reaching out about your cooktop replacement. We will be happy to help. Please reach out with the model number of your current cooktop so we can locate the cutout dimensions. We will be happy to locate a comparable replacement. Thanks! - John
A:AnswerHi Ricardo,
The Cafe handles and knobs are unique to the Cafe line of products. You would not be able to purchase them for use on this cooktop. As far as the White finish goes, we are finding that it has a glossy finish, not a matte finish like the Matte White from the Cafe line. We hope that this helped to clear things up! We hope that your kitchen turns out looking beautiful. -Michael
A:AnswerHello byron - Thank you for your interest in this cooktop. Yes, this model can be converted to LP. We even go the extra mile by including the LP conversion kit with the cooktop. Please let us know if you have any more questions. - John
A:AnswerHi Deb! This GE Profile Gas Cooktop comes in Black Stainless, White, Stainless Steel and Black. Slate is not offered for cooktops. We suggest models PGP7030BMTS and PGP7030DLBB to pair with slate appliances. -Emelea
A:AnswerHi there, thank you for bringing this to our attention. We're terribly sorry to hear that your cooktop isn't sitting flat. We can imagine how worrisome this is for you and we're happy to help. We recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We're confident our technician will be able to get you taken care of. All the best. - Guy@GEA
A:AnswerHi Dave,
Thank you so much for reaching out. We'll be glad to help you. This model requires the same cutout dimensions as your current model. So yes, this model will fit. We recommend checking out the quick specs for more information. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
