“What will cause the plate to stop spinning and is there a fix without calling a repair person. It stopped working after the lights went out after the winter storm here”
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Hello Chalaundra, we are sincerely sorry your microwave stopped operating after your power went out. We truly understand how that would be frustrating. We recommend disconnecting the power or flipping the breaker for 2 to 3 minutes as this will often times reset the electronics. If this does not resolve your issue, then we recommend you please schedule an appointment with our certified technicians by calling 1-800-432-2737. -Chris@GEA
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