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Hello 20202020mymy. The washer pump filter may be clogged: It is possible for small items from clothing or from pockets to pass to the drain pump. The washer does have a filter to capture these lost items so that they are not dumped into the plumbing or drain; however, if the items are captured by the filter, they cause a clog that can slow or prevent water from draining during the cycle. Please visit the following link to view the pump filter cleaning instructions provided on page 17 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90518-2.pdf Thanks for checking. Olga
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