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Hi Wendy- Thanks for choosing GE! We are happy to provide assistance. Front loading washers uses load sensing and adaptive water fill to provide just the right amount of water for best performance and low water usage. The wash basket will turn briefly and assess the weight of the load. It will also do this after the load is saturated with water to assess how absorbent the load is. With the load weight and load type we can apply the proper amount of water to wash the load. You will not see a visible water line on the door glass. View the following for more details- WASHER FRONT LOAD SEQUENCES OF OPERATION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18031 - Also, view page 25 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90518-2.pdf - Keep in touch at 1-800-626-2005 or GEAppliances.com - Sue
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