Questions & Answers

Q: QuestionCan I get this with 110 wiring? Same cost?

Asked 5 years ago by Pontoon.

• A:Answer Hi Pontoon - GE Unitized Spacemaker® 3.2 DOE cu. ft. Washer and 5.9 cu. ft. Electric Dryer GUD27ESSJWW is not available in 110V. This appliance should be connected to an individual, properly-grounded branch circuit with 240V or 208V single-phase 60 Hz electrical service and should be protected by 30-amp time-delay fuses or circuit breakers KW Rating per voltage (240/208). Thanks for your interest in GE! Keep in touch. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi there, Can anyone tell me if this is large enough to wash a queen size comforter?

Asked 5 years ago by Bob.

• A:Answer Hello Bob - Thank you for your interest; we are happy to help! Most comforters will wash properly in our washers as long as the comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly. The thickness, density, and overall size of the comforter should be taken in account when deciding whether to wash the comforter in a washer. Thank you so much for checking! Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill this be back in stock soon?

Asked 5 years ago by Sheila.

Q: QuestionGood afternoon ! Yes, is the dryer unit, electric only or is the dryer gas-fired ?

Asked 5 years ago by customer.

• A:Answer Hello Customer. Thank you for reaching out to us. Yes, the dryer is electric only. It is not gas. I hope this helps. Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionWasher stops just before spin cycle doesn’t shut off just stops. I have open lid and hit start button again .

Asked 6 years ago by Sdoyle31.

• A:Answer Hi Sdoyle31 - We are sorry to the washer does not automatically complete the spin cycle. Electronics may need to be reset. Unplug washer, wait 2 minutes, plug back in and press Start. A qualified service technician is required for an accurate diagnosis. Please schedule an appointment online at GEAppliances.com/service or call GE Appliance Service at 1-800-GECares (1-800-432-2737), Monday – Friday: 7 a.m. – 10 p.m. ET; Saturday – Sunday: 8 a.m. – 6 p.m. ET. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionIf I have 32 inches of total space, will this unit fit? 32 inches total depth would need to include all hoses and venting needed.

Asked 6 years ago by lk1209.

• A:Answer A: Hi, This is Lisa from GE Appliances. I am happy to help. If you are viewing the install specs, you will need at least 31 inches and an inch in the front. The GUD27ESS does not require extra clearance in the rear as long as the vent comes out of the side or the rear vent location outlined in the Installation Instructions or the Quick Specs. There is enough room for the water line and drain hose. Make sure you take a look at the installs before purchasing. http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16728.pdf Quick Specs: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=gud27essjJ_27gssj_c3.pdf I hope this helps. Thank you for checking with us. Lisa from GE Appliances. By GE Answers 3 years ago

  Answered 5 years ago by researcher

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Q: QuestionThe dryer light cycle is too hot

Asked 6 years ago by Skip.

Q: QuestionCan this vent into an indoor bucket vent? Such as an Everbilt Indoor Vent Kit pictured here. I have an older unit vented this way. But I was told that the newer units like this GE has too much thrust for it to be safely vented this way.

Asked 6 years ago by insomniac.

Q: QuestionI want to dye fabrics. How can I extend the initial fill (ideally with periodic agitation) to one hour?

Asked 6 years ago by icashootnstar.

Q: QuestionI have the smaller stack unit than one pictured (it is the 2.2 washer and 4.4 dryer). It does not have a water level setting. How do I get tub to fill up to top and not just full bottom 2-3 inches? Thanks!

Asked 6 years ago by Alice.

Q: Questionmy new spacemaker has big gap in the top metal panel--- top of the dryer unit--in front and back of top panel. this leaks a lot of moist air and lint. can it be sealed with aluminum tape or other solution? see photos attached.

Asked 7 years ago by jenaba.

Q: QuestionMy GE stackable dryer does not turn on. It makes a humming sound when I press the start button, however the drum doesn’t turn. How can this be repaired?

Asked 7 years ago by KamP.

Q: QuestionMy washer tub is not center in my GE - Unitized Space maker washer & dryer,it off set to the right,how do i center it back to where it should be..thanks bronson

Asked 7 years ago by bronson.

Q: QuestionI'm having trouble keeping the wash machine "balanced". I am cautious about the size of load I'm washing...Is there a way to reset the balance of the machine? It gets rather loud and jittery ;)

Asked 7 years ago by Jayhawk.

Q: QuestionWhat does it mean when your washing machine stops after less than 3 minutes into a cycle with the 'wash' and 'spin' indicator lights flashing green?

Asked 7 years ago by Kelly.

Q: QuestionOur unit was installed last week. It will not go from the "wash" to "rinse" cycle. It just stops with some standing, soapy water still in the washer. When we select the "drain and spin" cycle, it does have the ability to spin dry. What could be wrong?

Asked 7 years ago by Clare.

Q: QuestionThe electrical cord needs to be purchased separately, what kind do I need and where can I find it?

Asked 7 years ago by Ellietops.

Q: QuestionIs the wash tub metal or plastic?

Asked 7 years ago by Cotton.

• A:Answer Metal

  Answered 1 year ago by Anonymous

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Q: QuestionIs this available for in store pickup? gud27essjww

Asked 7 years ago by Paris.